Donna
Ft Worth,#2Consumer Comment
Fri, August 15, 2003
Sara, there must be someone higher up in your company that knows what they are doing. If this is a starup business, then WHY don't they ADVERTISE like NORMAL business's have done for YEARS and YEARS, with success.....IF they are a legit company.....Tacking on these "benefit" "trail packages" is a SCAM.....NO MATTER how you cut the cake, it is VERY decieving, and sneaky way to get customers, but more important it is a sneaky way for SOMEONE to get money in their pockets! Go after your customers the RIGHT WAY, NOT through Ubid, or any other company, do it yourselves! I DO have you on my list of scam companies, and you will remain there.
Sarah - Supervisor
Osage Beach,#3UPDATE Employee
Fri, August 15, 2003
Many times we get these complaints from customers. Well every time they order another product from another company we do not buy there credit card info. What happens is there is a 30 day trial membership offered with our services. all of our business partners are required to tape there sales calls to ensure that if need be we can pull the tape if there is any question about the enrollment. we are not a fraudulent company, however sometimes there are cases where another company does send a membership through that is not valid, and after being researched if the membership was not accepted than we are more than happy to refund all the money and will then take action with the other company. also each month on the monthly statement our phone number is provided so that if there is any question about the charge you can contact us directly and we will get this taken care of promptly.