- Report: #680212
Complaint Review: quibids - Internet
-
Author Not Confirmed
Why?
quibids
Internet, United States of America
Phone:
Web:
www.quibids.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
quibids not receiving gift card purchases and runaround from customer support, Internet
I won some gift cards on quibids--some I won on auction and some I took the "Buy It Now" option--this was in November and I never received cards. There were 3 $25 Walmart cards and a $10 Walmart card. I emailed and told them I never received them. They sent an email that the cards had been cancelled and they were replacing them with new ones and I got an email saying they had been shipped on December 15th. No cards arrived.
I contacted them again on Jan. 2nd. They got back to me on Jan. 5th and said they were checking with their shipping department. On Jan 7th I got an email with a form to fill out for a missing gift card--but it was on one I had already received!
At this point I'm starting to think they have no intention of replacing the cards or they're going to make it so difficult I'll just give up. Perhaps they have run out of money???
I have reason to believe this is not a unique problem as my sister bid and purchased a Walmart gift card for me for Christmas and it has not arrived either.
Is anyone else having this problem?
1 Updates & Rebuttals
J4me10
Oklahoma City,Oklahoma,
United States of America
Contact Us
#2UPDATE Employee
Tue, January 25, 2011
I'm sorry to hear about your experience and this inconvenience. Please call us and ask for our Director of Customer Support or give me your username. We definitely want to make this right.
