- Report: #851280
Complaint Review: Quibids.com - Internet Internet
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Author Not Confirmed
Why?
Quibids.com
Internet, Internet, United States of America
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Web:
www.quibids.com
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Quibids.com Quibids Canada Disabled account after purchasing bid packs and winning auctions. Internet, Internet
I signed up on Quibids.com online auction site, I watched several auctions and eventually started bidding on things. I bid on two seperate 100 bid vouchers which I did not win but decided I would purchase them after the auctions ended so I spent over $115.00 on those bid packs.
I then bid on two items that had 0 bidders watching them so I won both items with my bid being the only bids on those items, Silver earrings and a gold/topaz ring. I also won another item with 2 bid and that was a 25 bid voucher. After winning these items and paying for the shipping, I received an email saying that I had multiple accounts and that this was against company policy and that my account had been disabled.
My account remains disabled with 162 remaining unused bids and I cannot do anything about it. Credit card company said it was up to me to get Quibids to prove that I had multiple accounts. I sent them some emails saying that I did not have multiple accounts as well, I later found out, that a co-worker used our work address as a shipping address, which is also what I did. I explained to them that I and a co-worker may have used the same shipping address but that in no way constituted having multiple accounts but I have not received any further response from Quibids.
Seems to me that they didn't like that I won 3 auctions with a total of 4 bids so they perhaps decided to do some damage control. I really don't know what the reason but it sure doesn't seem like good business practice to lock out ready, willing and most importantly PAYING customers from participating on their site.
I then bid on two items that had 0 bidders watching them so I won both items with my bid being the only bids on those items, Silver earrings and a gold/topaz ring. I also won another item with 2 bid and that was a 25 bid voucher. After winning these items and paying for the shipping, I received an email saying that I had multiple accounts and that this was against company policy and that my account had been disabled.
My account remains disabled with 162 remaining unused bids and I cannot do anything about it. Credit card company said it was up to me to get Quibids to prove that I had multiple accounts. I sent them some emails saying that I did not have multiple accounts as well, I later found out, that a co-worker used our work address as a shipping address, which is also what I did. I explained to them that I and a co-worker may have used the same shipping address but that in no way constituted having multiple accounts but I have not received any further response from Quibids.
Seems to me that they didn't like that I won 3 auctions with a total of 4 bids so they perhaps decided to do some damage control. I really don't know what the reason but it sure doesn't seem like good business practice to lock out ready, willing and most importantly PAYING customers from participating on their site.
