- Report: #1069763
Complaint Review: Quicken Loans - Detroit Michigan
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Author Not Confirmed
Why?
Quicken Loans
1050 Woodward Ave Detroit, 48226 Michigan, USA
Phone:
800-863-4332
Web:
quickenloans.com
Categories:
Business Rating:
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Quicken Loans Philip Ferber Took our good faith (Up Front Money money) and renegged on the loan Detroit Michigan
Quicken Loans took our up-front-money ($500.00)after telling us our loan was approved. We were up front with Quicken in what we needed the money for (Home improvements) (because they asked)They called the money GOOD FAITH PAYMENT Mr Ferber said we would and at any time could get the money back up until 3 days before closing Per Mr. Philip Ferber at Quicken.
Well to our shock there was to be no closing. They, "Quicken", reneged on the deal after the appraisal was done using our good faith money. Quicken used the vague excuse "Information unverifiable". What information was unverifiable? Everything we told them and gave them was verifiable.
We are just sick to our stomach that they think they should have the right to take our money and run.
1 Updates & Rebuttals
Keith
Shreveport,Louisiana,
Quicken Loans Good Faith Payment
#2Author of original report
Sat, August 10, 2013
Up Date:
Quicken Loans along with their Rep. Mr. Philip Ferber has returned the good faith payment of $500.00 back to us and they have apologized for all the (miscommunication) that took place.
At this point I consider this matter closed. And i thank them for the prompt action in this matter.
