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  • Report:  #386274

Complaint Review: Quicken Loans - Troy Michigan

Reported By:
- Troy, Michigan,
Submitted:
Updated:

Quicken Loans
Crooks Road Troy, Michigan, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I just happen to be browsing the internet when I found this sight and let me tell you I was estactic when I found it. I am a former employee of Quicken and let me tell you my story....I applied online for a job with them and not even ten minutes later I got a call back from a rep telling me how interested they were in my application, the girl went on to tell me all about the position and let me tell you I was really excited! What a joke! I should have realized when I went throught my interviews and they asked some pretty creepy questions that this was not for me but I decided to give it a try. The training was a joke the girl that conducted the class was an idiot and was always late, I did not feel that I learned much and voiced my concern about this but they told me not to worry I would be fine. I guess you could say they sold me the American dream. Boy was I wrong! After graduation I was handed a headset and was put on the floor immeadiatly, this was crazy I knew I was selling these people a line of crap and refused to do it at first untill I realized my managers or what they call team leaders were listening in, they pretty much told me that either I followed the script or I was let go. Whatever! These people were phonies from the get go. Now lets talk hours, they never told me that I was required to be there from eight in the morning till eight at night with NO I repeat NO lunch break. Are you kidding me no lunch break? I had never heard of this in my life. I was also told as a smoker I was only allowed to smoke breaks a day and that was pushing it. I can honestly say I felt like a prisoner in that cubicle. The last straw was only 3 months after being out on the floor I was told I either get 10 loans that month or I would be let go. Huh? Didnt I just start? This was pretty much impossible due to the economy but whatever. So, the end of the month came and I only had six loans they called me in for a meeting and was told they would be laying me off, now I am not stupid they did this so they did not have to pay me unemployment but my response was you either fire me or I am going back to my desk. They fired me that day and let me tell you skipped the whole way to my car smiling I was finally free of that hell hole!! The only thing was I did not recieve all my personal belongings back and have called many times but somehow they seemed to be gone. For anyone even thinking about a job there think twice things are not as they seem. I can honestly say that was the worst job I ever had!!!!!

Confused ex-employee

Troy, Michigan

U.S.A.


1 Updates & Rebuttals

Real World

Somewere,
Michigan,
U.S.A.
hope you are doing better

#2UPDATE Employee

Thu, November 13, 2008

Its sad to hear what happen to you and the truth of the matter is you are about right on. You will be required to work 12+ hours or longer a day and will be asked to work every weekend, so anyone thinking about coming to work at Quicken Loans will work 60++++ hours a week. However you can make a ok living if you do not mind the hours and this type of atmosphere.

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