- Report: #1322272
Complaint Review: QUIRK FORD - QUINCY Massachusetts
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Author Not Confirmed
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QUIRK FORD
540 Southern Artery QUINCY, 02169 Massachusetts, USA
Phone:
(617) 249-5660
Web:
QUIRKFORD.com
Categories:
Business Rating:
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QUIRK FORD, MATT MORNINGSTAR, TOM SCHROEDER BAIT SWITCH S T A Y A W A Y !! QUINCY Massachusetts
S T A Y A W A Y!!! BAIT AND SWITCH! These guys are the WORST! I dealt with MAT MORNINGSTAR, - finance & TOM SCHROEDER - sales. My $500 deposit was given for a CPO 2015 Ford 350 XLT Diesel Crew 4WD 19K miles Dk Green. Stock # F102013-1 $37,999. My financing was approved
The day I called to schedule arrangements to pick up my vehicle. I'm first told MY vehicle WAS SOLD to someone else! WTF??
No apology provided, nor justifiable explanation ever was given.
Afterwards I'm TOLD the MANAGER of QUIRK FORD SOLD MY F350 CPO TRUCK TO HIS FRIEND !!(knew my vehicle was well equipped for the ask price making it a steal of a deal)
The best part, to add insult to injury, as replacement, they offered to sell me a new 2015 leftover @r $53,000 ($15,000 more than what I previously agreed to pay for my CPO 2015 F350). Means it will cost me $15,000 more money for same/similarly equipped vehicle. KIDDING right??
I have a good mind to sue QUIRK for $15,000 as damages, is the difference in cost for what it now is costing me to purchase and acquire a similarly/same equipped low mileage vehicle.
BTW: NEVER DID RECEIVE A PHONE CALL OR LETTER OF APOLOGY, is indicative of how these guys perform SHADY back room deals, play games with their customers. QUIRK FORD, YOU GUYS ARE THE WORST!
2 Updates & Rebuttals
Saml
san francisco,Afghanistan
Similar experience with Quirk Chevy, they are terrible, sold truck while sitting there doing paperwork
#2Consumer Comment
Wed, October 30, 2019
After some fun yelling and screaming at them and making their sales team have to shuffle customers to safe havens, they came up with a similar (even better) deal. But prepare to wrestle them down, internet sales team is lazy and unreliable and cannot deliver on anything they say over the phone or by email.
They personify every bad stereotype of the auto sales industry.
Jim
Florida,USA
Why Did You Buy It???
#3Consumer Comment
Sat, August 13, 2016
Assuming everything you said is perfectly true...WHY did you go along with them, reward them for their scam by making the purchase there???
