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  • Report:  #321483

Complaint Review: Race-depot.com - Internet

Reported By:
- preston, Maryland,
Submitted:
Updated:

Race-depot.com
race-depot.com Internet, U.S.A.
Phone:
757-719-3549
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In September 2007 , I ordered 2 diecast cars online from Racing Depot using a credit card.

In October 2007, my credit card was billed a second time for the same order even though I still had not received the merchandise. I e-mailed them about the second charge and was told they would take care of the mistake and the merchandise would be here by the holidays.

In November 2007, my credit card was still showing the second charge. I contacted them again via e-mail and was told the product was coming, they were extremely busy and sorry for the delay. It did not address the second charge.

In December 2007, I attempted to contact Racing Depot via phone and e-mail with no response. Still did not have the merchandise and the second charge was still on my credit card.

In February 2008, I contacted my credit card company to dispute the charges, unfortunately too much time had passed since the initial billing (60 days per that credit card) and there was no recourse that way.

It is now March 2008 and I have paid a total of $269.80 and have no merchandise.

John

preston, Maryland

U.S.A.


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