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  • Report:  #1253082

Complaint Review: Racexpert - Internet

Reported By:
Bodgeman - Northpton, Alabama, United Kingdom
Submitted:
Updated:

Racexpert
Internet, USA
Web:
Racexpert.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 Having tried Racexpert on 3 separate occasions for products that advertise huge profits with no losses shown I can advise from my experience it is the opposite. The latest a greyhound bot is a joke. I have Been wiped out betting 50p with a £1000 bank. They say I set the bot up wrong. But it downloads the settings for you. Having cancelled and reset I lost £400 betting pennies. When I asked for help I was told 'read' the instructions you must be doing something wrong ! I got a very with it tech guy to check it out. I was set up as instructed. In short Racexpert were advertising wins of 7/9 grand a week with every day a winner. YES every day. So I'm short I would strongly advise against them. The customer service is a joke !! And the rudest I have ever come across.



3 Updates & Rebuttals

More receipt ?

#2Author of original report

Sat, September 16, 2017

 I believe the 2 rebuttals are by racexpert themselves. They even add a sales tone to them. Do not be fooled! I have forwarded my experiences to friends who have also found zero help! Try and find any positive comments outside there own testimonials!! If they were as good as they say you would easily find them!


Tom Humes

Alabama,
USA
Racexpert Greyhound Service

#3Consumer Comment

Sat, September 12, 2015

I read the report on Racexpert and felt I really had to reply to what appears in my experience to be a totally unwarranted and unjustified attack on one of the longest standing companies in this business.

First of all let me say that I have been a satisfied member of RaceXpert for nearly five years using their Horse Racing ratings service which quite frankly is one of the best , if not the best in the business.  If I had one complaint it would be that the Company’s products are not the cheapest around but then again you get what you pay for and in this regard I have always found their products and support service to be of the highest quality and real value for money.

I subscribed to their Greyhound service in mid August and while initially the system seem a bit daunting at first I followed their advise and started with small stakes which have now compounded into a sizeable profit which continues to increase daily in line with the Company’s advertised results.

I really am at a loss to understand the problems experienced by the author of the report especially if he followed the same instructions I did. 


Happy Member

Other,
UK
RaceXpert Greyhound Service

#4Consumer Comment

Sat, September 12, 2015

I was actually told about this particular posting by a friend and I had honestly always thought until then that review web sites actually check the facts before allowing a posting. After reading what has been allowed to be posted here I would very much doubt that is the case. I have been a RaceXpert Member for about 10 years now and my experiences have been completely the opposite to those of this poster. I have personally found their customer service to be second with my enquiries often answered in a matter of minutes ( whereas with a lot of companies you could be waiting days ). I have also found RaceXpert to extremely helpful, courteous and thoroughly professional. I had some initial issues setting things up as there is a 15 Page Help Manual with this particular product but they soon put things right for me through Teamviewer and I was very quickly on my way to profit.  Looking at the way this method operates I would personally struggle to see how you couldn't make a profit with this software. I have actually been so successful with it that I have been able to buy my daughter a brand new car from my winnings !!  My one criticism would that this is certainly not a cheap but given how successful I have been that is something that I can fully understand. So in closing I would say that I would fully recommend RaceXpert to anyone and I would definitely recommend joining their Greyhound Service.

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