Ordered cream as a sample. Nothing I read stated 14 day trial. Was charged after 14 days (4 days for shipping/date of order and 10 days for trying product) Called for a refund the day the full price was still a pending charged on credit card and was told I was 2 days late to request. They offered a 35% credit which I accepted and still waiting to receive. Product started to break my skin out. Told that was the way it worked, skin gets worse, breaking it down and then will begin to repair. DO NOT ORDER ANY RADIANT REVIVE PRODUCTS!!! 1-855-633-0203 radiantrevives.net