- Report: #1414850
Complaint Review: Radiant Revive - North Carolina
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Author Not Confirmed
Why?
Radiant Revive
North Carolina, United States
Phone:
855-633-0203
Web:
radiant Revive.com
Categories:
Business Rating:
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Radiant Revive, Disgusted Consumer Radiant Revive They refuse to refund the money charged for the 2 packages I didn't order. North Carolina
When I saw this advertisement, it seemed like a fair deal. Pay shipping only, $4.95. I also ordered a bottle of Radiant eyes for $14.95.
While on their website, I looked everywhere for a company address, phone # and looked again for further info as to "was I signing up for more shipments". I could not find any information. Absolutely nothing.
When the 2 packages arrived, I wasn't very impressed. Didn't plan to order any more. That was on Nov. 8th & my credit card was billed $89.95 & $88.47.
On Nov. 24th & 25th another 2 packages arrived. My God!! That's only 16 days since I received the first 2 packages. I didn't order those 2nd packages.
I again reviewed my credit card statement and found that on Nov. 24th I was billed $4.95. Guessing the Radiant eyes I originally ordered for $14.95 will be on the next statement.
I called the company to request that they remove the two charges of $89.95 & $88.47 since I didn't authorize, nor want this product. I was told by the service rep that "I had agreed to it." That's a bold face lie!
The rep offered to speak to her supervisor & came back with an offer of taking 30% off the price. I told her that I was just going to send the product back. "I don't want it!" The rep then started to get irritable and told me "I can't send it back cause they won't except it."
Again, I told her I'm going to send it back as I didn't authorize this order. She went back to her supervisor and offered me a 50% discount on the 2nd order. Again I repeated myself. Then I told her that she really needs to find herself a real job, perferably one that doesn't scan people. She then told me I shouldn't be telling her where she should work. Her loss.
After hanging up on her, I called my credit card company but unfortunately, I have to wait till tomorrow to file a complaint & to have my credit card closed down and receive a new #'d credit card.
My husband also said that I should contact Georgia Consumer Affairs & Better Business Bureau, which i will definiteely do tomorrow.
