- Report: #705931
Complaint Review: Raiden Technologies - City Of Industry California
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Author Not Confirmed
Why?
Raiden Technologies
City Of Industry, 91746 California, United States of America
Phone:
Web:
hobbypartz.com, 13240 Amar Rd
Categories:
Business Rating:
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Raiden Technologies HobbyPartz.com contact phone chat email support ignore bad service 13240 Amar Rd City Of Industry California , California
I ordered a battery from HobbyPartz.com and realized that there were complaints about them sending the wrong connector. I called to ensure I'd get the right connector and they confirmed I would. I then of course received the wrong connector. They make contacting them nearly impossible.
1. Toll Free line doesn't work.
2. Chat support doesn't work.
3. Email takes a week or so to get back and they don't correct the issue.
4. I stayed on hold for 2 hours on their toll line and then it hung up on me when I was next in queue.
Now it's been two weeks and one phone is busy all the time and the other just hangs up after the recording. I can't get through to them and they seem to be refusing to correct my situation. I filed a BBB report they simply ignored.
I'm simply waiting for an adapter they promised to send me out.
1. Toll Free line doesn't work.
2. Chat support doesn't work.
3. Email takes a week or so to get back and they don't correct the issue.
4. I stayed on hold for 2 hours on their toll line and then it hung up on me when I was next in queue.
Now it's been two weeks and one phone is busy all the time and the other just hangs up after the recording. I can't get through to them and they seem to be refusing to correct my situation. I filed a BBB report they simply ignored.
I'm simply waiting for an adapter they promised to send me out.
