- Report: #562444
Complaint Review: Rallye Acura - Roslyn New York
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Rallye Acura
1750 Northern Blvd. Roslyn, 11576 New York, United States of America
Phone:
516-625-7777
Web:
www.rallyeacura.com
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Rallye Acura Dealer won't make good on near new car manufactured with inferior brake materials Roslyn, New York
I Have a one year old (2009) Acura TSX, which has 13,500 miles on it. I leased this car new.
I recently brought the car in for it's first (NY) state inspection, and tire rotation. Soon after leaving, the rear brakes began squealing and grinding. I called the service rep, who told me to bring it back in when I had the chance.
I did, and was told I needed rear brakes. Typically, front brakes wear faster than rear brakes, so I was quite taken aback. I was told rear brakes are known to wear quick on this make car (2009 was a re-style for this model). I authorized the work.
I Paid the $232.94 for the brake job. I have since tried speaking with the dealer and Acura Headquarters, both have pointed out that this is a wearable part of the car, and both seemed to not get why I have a problem with having to replace the rear brakes on a near new car, with such low mileage. I have owned many new cars, and I believe the earliest that any of them needed rear brakes was at the 60,000 mile range.
Simply put, I feel these brakes very clearly prematurely wore out, which worries me that this could potentially be a safety issue (we are talking about brakes), or, I've been "had" by the dealership. Either way, I am unhappy and frustrated.
Also, this is the second car that I leased / purchased from this dealership.
Acura should make good for manufacturing cars with inferior materials! This will be a deal breaker upon my next purchase / lease of a new car!
