- Report: #140458
Complaint Review: Ramada Plaza Resorts - Fort Lauderdale Florida
-
Author Confirmed
Why?
Ramada Plaza Resorts
2419 E. Commercial Boulevard, Suite 100 Fort Lauderdale, 33308 Florida, U.S.A.
Phone:
800-203-9783
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ramada Plaza Resorts ripoff, hard to deal with and don't know the steps to get my money back because I am from Canada I was being blamed for that Fort Lauderdale Florida *EDitor's Suggestions on how to get your money back into your bank account!
I had recieved a notice in the mail saying that I had been "idenitified and confirmed to take part in a prestigious nationwide marketing study and promotion"... I thought "awsome" I had heard of people getting these trips and they had worked out very well for them so I thought atleast I should call and see what it was all about.
My call was answered and I was given and ID#. Everything was so official and for the low low price of $698 my spouse and I would be on a trip with the FABULOUS Ramada and Carnival. The woman who's name was Krista told me that it was a fabulous offer and I questioned her and questioned her. She never stumbled and then when I told her I couldn't decide because my partner was not here he was away working she transfered me to her supervisor and he talked to me. Then he performed a three way call to my partner who was then told the same things as me and we decided to take the "really great deal", stupid us.
We were told numerous times the vacation could be cancelled anythime for any reason, no questions asked no penalties. He said because it was on the credit card we were protected in every way of fradulent acts and that we had no worries. So, trusting this we went for it.
I have contacted the VIP Customer Care and no answers have been told to me. I was told that because I was from Canada that Canadian legislation has stated that I had ten days to cancel. My argument to her was that we were not told that and because the seller knew I was from Canada I should have been told that. She told me the only way now was to sell the wonderful vacation on E-Bay. I was like no, I want the money back now and she flatly refused. I asked for a superior's number and she couldn't provide me with one. That made me feel sick because then I knew for a fact I got took. Then I found this web site in my attempt to find away to get my money back.
Not only was this a rip off but it was not only $698 for me but almost $800 because of exchange. If anyone has any information of numbers and the rights I have as a Canadian can you please let me know... I am desperate to get MY money back
Nicole
Lloydminster, Alberta
Canada
Click here to read other Rip Off Reports on Ramada
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
My call was answered and I was given and ID#. Everything was so official and for the low low price of $698 my spouse and I would be on a trip with the FABULOUS Ramada and Carnival. The woman who's name was Krista told me that it was a fabulous offer and I questioned her and questioned her. She never stumbled and then when I told her I couldn't decide because my partner was not here he was away working she transfered me to her supervisor and he talked to me. Then he performed a three way call to my partner who was then told the same things as me and we decided to take the "really great deal", stupid us.
We were told numerous times the vacation could be cancelled anythime for any reason, no questions asked no penalties. He said because it was on the credit card we were protected in every way of fradulent acts and that we had no worries. So, trusting this we went for it.
I have contacted the VIP Customer Care and no answers have been told to me. I was told that because I was from Canada that Canadian legislation has stated that I had ten days to cancel. My argument to her was that we were not told that and because the seller knew I was from Canada I should have been told that. She told me the only way now was to sell the wonderful vacation on E-Bay. I was like no, I want the money back now and she flatly refused. I asked for a superior's number and she couldn't provide me with one. That made me feel sick because then I knew for a fact I got took. Then I found this web site in my attempt to find away to get my money back.
Not only was this a rip off but it was not only $698 for me but almost $800 because of exchange. If anyone has any information of numbers and the rights I have as a Canadian can you please let me know... I am desperate to get MY money back
Nicole
Lloydminster, Alberta
Canada
Click here to read other Rip Off Reports on Ramada
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
