- Report: #45060
Complaint Review: Ramada Plaza Resorts - Ft. Lauderdale Florida
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Author Not Confirmed
Why?
Ramada Plaza Resorts
2419 E. Commercial Boulevard, Suite 100 Ft. Lauderdale, 33308 Florida, U.S.A.
Phone:
800-203-9783
Web:
N/A
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Ramada Plaza Resorts rip-off Ft. Lauderdale Florida
I was mailed a package telling me that I had been chosen for a wonderful vacation in south florida. When I called the customer service rep, he babbled on and on about how wonderful it would be for over an hour before he informed me of the $698 deposit I would have to pay plus a later balance of the same amount. As a student, I was reluctant to do it but he said that I would not be offered the same deal if I called later, so I bought it.
Now, three months later, I find that I will not be able to use the trip at all in the next few years. When I called customer service, I spoke to JACKIE who told me that she was the highest person I could speak with and refused to refund my deposit. After arguing with her I was transferred to her SUPERVISOR, CAPRYCE, who told me the only way I could get my money back, was if I tried to book a date that was unavailable or if I sold the package to someone else.
NOWHERE in the package does it say that the deposit was nonrefundable and I was NOT told that it was nonrefundable when I paid it. If I had been I never would have done it. I hate this company and I plan to tell ANYONE I can what a bunch of con-artists they are.
Selene
Calgary, Alberta
Canada
Now, three months later, I find that I will not be able to use the trip at all in the next few years. When I called customer service, I spoke to JACKIE who told me that she was the highest person I could speak with and refused to refund my deposit. After arguing with her I was transferred to her SUPERVISOR, CAPRYCE, who told me the only way I could get my money back, was if I tried to book a date that was unavailable or if I sold the package to someone else.
NOWHERE in the package does it say that the deposit was nonrefundable and I was NOT told that it was nonrefundable when I paid it. If I had been I never would have done it. I hate this company and I plan to tell ANYONE I can what a bunch of con-artists they are.
Selene
Calgary, Alberta
Canada
3 Updates & Rebuttals
Selene
Calgary,Alberta,
Canada
Ramada Plaza Resorts - Refund granted
#2Author of original report
Tue, April 15, 2003
I wrote a letter to Dan Lambert at Ramada Plaza resorts requesting a refund, and today I recieved a letter from them saying that they would credit my credit card with the full $698.00 refund. I guess the only way to get your money back is to keep at it. Don't give up and if all else fails, write to Mr. Lambert at: Ramada Plaza Resorts 2419 E. Commercial Blvd. #100 Ft. Lauderdale, Florida 33308
Selene
Calgary,Alberta,
Canada
Ramada Plaza Resorts - Refund granted
#3Author of original report
Tue, April 15, 2003
I wrote a letter to Dan Lambert at Ramada Plaza resorts requesting a refund, and today I recieved a letter from them saying that they would credit my credit card with the full $698.00 refund. I guess the only way to get your money back is to keep at it. Don't give up and if all else fails, write to Mr. Lambert at: Ramada Plaza Resorts 2419 E. Commercial Blvd. #100 Ft. Lauderdale, Florida 33308
Selene
Calgary,Alberta,
Canada
Ramada Plaza Resorts - Refund granted
#4Author of original report
Tue, April 15, 2003
I wrote a letter to Dan Lambert at Ramada Plaza resorts requesting a refund, and today I recieved a letter from them saying that they would credit my credit card with the full $698.00 refund. I guess the only way to get your money back is to keep at it. Don't give up and if all else fails, write to Mr. Lambert at: Ramada Plaza Resorts 2419 E. Commercial Blvd. #100 Ft. Lauderdale, Florida 33308
