Complaint Review: Ramada Plaza Resorts - Ft. Lauderdale Florida

Well that is the most uninformative, concise report I've seen on this site! What exactly was the false advertising? What is the rip-off? You provide absolutely no details, my dear!!! How do you expect to get any answers if you don't describe the problem??

Hi, i have recently purchased a vacation package for florida as well. And thanks in partly to Rip off report and my local community i have been made aware of the serious and huge risk of the package not being what it says to be. Look for example the countless reports on this site that have been dating as far back as my high school years. Why this is still going on and how the US government can allow a company with so many customer dissastisfaction , eludes me. But in the research for my case i have seen a trend that the majority of problems occur when 1. the customer wants to change a travel date 2. want to cancel the package. The level of customer service the recive is deplorable and in my situation I would not speak to any lower level sales respresentatives. Its is about useless to call their customer service phone number because you'll just waste your time getting various people trying to change your mind or just outright decline you. The overall vacation is REAL, or atleast to my understanding and let me let you be made aware I have researched this, However the conditions of the vacation are not a "first-class" as the may have stated. Nor when a company does not make the consumer aware of any return policy, this sends up big red flags. My suggestion to you is to send a CERTIFIED letter to the VP , Mr. Dan Lambert of Ramada Plaza resorts requesting a refund, state your reasons, and be diligent.Here's the contact info to write to: Daniel Lambert Vice President Ramada Plaza Resorts 2419 E. Commerical Blvd #100 Ft. Lauderdale, FL 33308 fax# 954-568-3847 In most of the previous cases I have research this path is the most likely way to recieve your full refund. If you havent paid off the purchase price this sertified letter also makes a case for your credit card company to dipute Ramada if any futher purchases are charged to your account. If all else fails begin further dispute by sending information of your case against Ramada to: Florida Department of Agriculture & Consumer Services Charles H Bronson, Commissioner Division of Consumer Services 407 S Calhoun St Tallahassee, Florida 32399-0800 1-800-HELP-FLA www.800helpusa.com concerning myself, i have not recieved any prompt responses concerning my emails and request for a refund. but hey I just sent them yesturday. Good luck and Don't give up. Look around you there are dozens of people just like you and I who want a refund, for maybe a good vacation, not a great one. and honestly, i don't think is worth the hassle in the end. So please note to everyone research and be very wary of the Ramada Plaza Resorts Vacation Packages, whether the offer was by phone, mail, or in person; before you fork over any cash. Best Wishes!