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  • Report:  #790894

Complaint Review: Ramsey Russell's GetDucks.com - internet Internet

Reported By:
Unhappy customer - Memphis, Tennessee, United States of America
Submitted:
Updated:

Ramsey Russell's GetDucks.com
220 Pimlico Drive Brandon, MS. 39042 internet, Internet, United States of America
Phone:
601-824-4445
Web:
www.getducks.com
Categories:
Tell us has your experience with this business or person been good? What's this?
We booked a group trip through this outfitter and paid in full for the trip several months in advance. It was a hunting trip in a foreign Country, and the outfitter was supposed to provide us with all the information we needed before the trip as well as customs assistance on arrival and departure. They did not give us any of the necessary information or forms before our departure, and failed to have anyone assist us once we arrived in the foreign Country. As a result, we all got stranded in the airport for several days and never reached our final destination. Not only did the outfitter drop the ball before and during the trip, they did not offer any of our money back for the the missed hunting days and other costs, resulting in a loss to each hunter of several thousand dollars. I would highly recommend doing your homework and using a reputable outfitter before you book a hunting trip to a foreign Country because there is just too much money on the line. This company is  too small and incompetent to handle any problems that come up during the trip as well as making things right afterwards when they make a mistake.  


1 Updates & Rebuttals

Unhappy customer

Memphis,
Tennessee,
United States of America
Still not willing to make things right

#2Author of original report

Mon, November 21, 2011

It has been over a month since my initial report was filed, and getducks.com, Ramsey Russell LLC is still not willing to step up and make things right for our botched up hunting trip. As far as I can tell, they are still operating business as usual and probably doing the same thing to some other unsuspecting customer. Buyer beware.

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