- Report: #1197897
Complaint Review: Randall Henley - internet
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Author Confirmed
Why?
Randall Henley
internet, USA
Phone:
770-339-7957
Web:
henleydesigns.com
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Business Rating:
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Randall Henley Randal Henley deposited our large check and never did the work atlanta/birmingham Al/Ga
I met with Randal Henley on Dec 5, 2014 to explain that we needed house plans drawn up for a remodel and addition done to our home. I was very clear that we needed the plans finished by the beginning of January to submit to the city and get bids from contractors. I asked if this would be possible and he said "No problem"
I wrote a large check and handed it to him, he cashed the check that same day and 2 weeks later I still had not heard anything from him. I called him to see if I needed to answer any questions for him, He still had not even taken a measurement of the house! I gave him one more week to get the plans to me, and still had not heard anything from him. So I contacted him. and he told me he wouldnt have anything to me until Feb. I told him that would not work, and asked for a refund. He told me he does not give refunds so I told him to send me what he had completed and he told me he "NO"!
When I asked for my money back again he told me to "stop". Unfortantley the only thing he did was cash my check. Do not use Randal Henley!
1 Updates & Rebuttals
Randall Henley
Alabama,she made a major change in the plans
#2REBUTTAL Owner of company
Sun, December 28, 2014
Actually she made a major change in the plans, the day I was supposedly supposed to deliver the
preliminary plans. She added a second entrance to the home with a whole court yard on side
of the house, with two fountains, at that meeting.
She moved the front main entrance and foyer to the side of the home, plus a two story foyer.
Also she was eliminating the existing entrance and foyer.
