- Report: #1295649
Complaint Review: RankUsNow.com - Innisfil Ontario
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RankUsNow.com
Innisfil, Ontario, Canada
Phone:
1(716)220-8661
Web:
https://www.rankusnow.com
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RankUsNow.com RankUsNow XtremeRan kXtremeRank.com Tony Moustakas Roman Barnes sanasante86 rank.doctor RankUsNow.com / XtremeRank.com Scammed me for $9,000 Innisfil Ontario
Below I will post the details that I posted on the forum where I met this company and started a "s***list" in which they had no proof of work done and stopped responding and were banned because of this.
Source/Link: http://www.blackhatworld.com/blackhat-seo/s**t-list/821635-screwed-moosey-xtremerank-rankusnow-com-9-000-spent-nothing-show.html
NOTE: Their other website is RankUsNow.com
$9,000 spent, 9 Months of Patience, Two Ruined websites (not one keyword ranking top 100) and < 100 backlink report given a single time after asking for it for a week straight…
Unfortunately given that I’ve been at this and patient for the last 9 months, I don’t have chat logs to show the extent of the incompetence with Xtremerank (http://xtremerank.com), due to that laptop being broken. I still have the hard drive though, so if they come in here and try to take our conversation and manipulate it in some way, I will recover the conversations so that I can prove that these guys took advantage of my previous lack of knowledge on SEO and told me whatever they could to get me to stop bothering them until the next time I complained. After 9 months I’ve had enough of the false promises and lack of work and results.
I was contacted by Moosey (Tony) here on blackhatworld on an old post where I was looking for SEO. One thing led to another and I ended up hiring Roman and Tony to do my SEO work. We got to a website where they claimed to build a “Silo” structure, posted on the blog and link building. After 12 weeks of paying $750 a week and seeing no results, I got fed up and told them I was done paying and I needed to see results before I moved forward with payments. Given that I knew nothing about SEO at the time (which they were well aware of) I just waited to see results for money spent.
So after I stopped paying, it was one excuse after another. The first one was just that it was in the sandbox stage and it could take 3-6 months to get out of this. I basically agreed to continue to wait and see what happens. After every few weeks of frustrating messages from seeing nothing they finally decide that the first site was ruined and that they needed to start fresh on a new site. So I agree, build another site out, they ask me to 301 the old one to the new site and they transfer all the old content to the new site. This all took place around October-November (roughly) and I decided to give them a few months without bothering them. A few days ago I had enough and contact them both, didn’t get a response until I contacted someone else who then contacted a partner of theirs who finally ended up getting them to respond to me. It was the same story:
Code:
[2/5/16, 12:41:41 PM] Nick: Well when you talk to Roman get back to me [2/5/16, 12:41:44 PM] Nick: I want to figure this out [2/5/16, 12:41:50 PM] Nick: Its been far too long with no results [2/5/16, 12:41:55 PM] Nick: And I spent 10k+ on this [2/5/16, 12:42:01 PM] Nick: Its irritating that still nothing has been done [2/5/16, 12:43:02 PM] Tony Moustakas: It's not that nothing has been done, there's definitely a problem with the site [2/5/16, 12:43:14 PM] Tony Moustakas: Could be over-optimization on our end, something we did wrong [2/5/16, 12:43:27 PM] Tony Moustakas: Curious, do we still have access to everything to make adjustments? [2/5/16, 12:43:32 PM] Tony Moustakas: Or does it have to go through to Shane [2/5/16, 12:43:32 PM] Nick: Well, this is the second website now.... [2/5/16, 12:43:43 PM] Nick: No idea [2/5/16, 12:44:15 PM] Nick: So if its over optimized this would be two sites ruined by your SEO…. [2/5/16, 12:44:35 PM] Tony Moustakas: Over optimization can be fixed [2/5/16, 12:44:45 PM] Tony Moustakas: Reason why I'm asking about the adjustments [2/5/16, 12:44:55 PM] Nick: You should still have access [2/5/16, 12:45:03 PM] Tony Moustakas: Going to have one of our guys go through it while I speak with Roman [2/5/16, 12:45:10 PM] Nick: ok [2/5/16, 12:45:21 PM] Tony Moustakas: If we can get this off the ground over the next couple of weeks, are you willing to start back up with us? [2/5/16, 12:45:36 PM] Nick: No [2/5/16, 12:45:41 PM] Nick: I’ve learned my lesson [2/5/16, 12:45:48 PM] Nick: I mean its telling with this too [2/5/16, 12:45:51 PM] Nick: I had to contact you guys [2/5/16, 12:45:58 PM] Nick: You didn’t take it upon yourself to fix the stuff [2/5/16, 12:46:04 PM] Nick: Its been extremely irritating [2/5/16, 12:46:14 PM] Nick: Since I’ve wasted 10k+ and seen nothing for 6+ months now [2/5/16, 12:46:20 PM] Tony Moustakas: Nick no disrespect but you cancelled everything on us and left us hanging [2/5/16, 12:46:29 PM] Nick: Why would I not lol? [2/5/16, 12:46:31 PM] Tony Moustakas: There was always work being complete when you were subscribed [2/5/16, 12:46:37 PM] Nick: I spent 10k and saw nothing after months [2/5/16, 12:46:52 PM] Nick: You guys should have been able to make something happen with 10k [2/5/16, 12:47:04 PM] Nick: I spend far less with BTB and get way better results [2/5/16, 12:47:17 PM] Nick: Thats out of the question though, not even going to consider it [2/5/16, 12:47:24 PM] Nick: I’ve wasted way too much time and money with you guys [2/5/16, 12:47:29 PM] Nick: I want to get the results that I paid for [2/5/16, 12:47:58 PM] Nick: Its been more than 6 months and 10k spent and we’re on the second site now where the keywords haven’t ranked in the top 100... [2/5/16, 12:48:12 PM] Nick: Nothing to argue about, talk to roman or whoever and then let me know [2/5/16, 12:48:17 PM] Nick: I’m tired of waiting [2/5/16, 12:49:33 PM] Tony Moustakas: Well there's no guarantee of getting it off the ground, like I said I'll have Theo go through the site as I'm speaking with Roman
Warning of a shitlist:
Code:
[2/5/16, 1:41:15 PM] Nick: I just spoke with a mod who told me I need to contact you and request a partial refund [2/5/16, 1:41:19 PM] Nick: Do you accept or deny this [2/5/16, 1:41:24 PM] Nick: To be agreed upon [2/5/16, 5:40:26 PM] Nick: You can choose to ignore me, but I’m giving you a warning that you have 48 hours to respond before the shitlist as per their rules [2/6/16, 8:29:39 PM] Tony Moustakas: Hey Nick I can't agree to a partial refund [2/6/16, 8:30:20 PM] Tony Moustakas: I'd rather not go that route on BHW, we don't even do business there anymore but it's just a waste of time for you and I do not want to do that [2/6/16, 8:30:31 PM] Tony Moustakas: I have the guys working on the site [2/6/16, 8:30:55 PM] Tony Moustakas: I know your frustrated and me simply saying the guys are working on the site means nothing to you, I don't know what else to tell you though
After this Roman (his business partner) contacts me:
Code:
[2/6/16, 9:23:40 PM] Roman: Hey Nick [2/6/16, 9:23:47 PM] Nick: Hi [2/6/16, 9:24:11 PM] Roman: How have you been? [2/6/16, 9:24:15 PM] Nick: Fine [2/6/16, 9:28:58 PM] Roman: I've heard from Tony and Tommy about the shitlist thread your opening. I've got a proposition if your willing to hold off on the shitlist thread for 10 days. I have not touched the site since I last let it index in November after our falling out. [2/6/16, 9:29:18 PM] Nick: Go figure [2/6/16, 9:29:27 PM] Nick: So I’ve been waiting for results [2/6/16, 9:29:31 PM] Nick: And nothing has been done for 2-3 months [2/6/16, 9:29:35 PM] Nick: Whats your proposition? [2/6/16, 9:29:57 PM] Nick: I’m likely not open to anything and I’m going to start the shitlist in a minute [2/6/16, 9:35:45 PM] Roman: We went back and forth over this a while back and it is exhausting to continue. I would like 10 days to do some adjustments to the website (to be able to properly see the results) and if nothing moves then you can feel free to submit your shitlist in 10 days. I know you don't want to wait for anything and at the end of the day you didn't care about the work being done; you cared about results. [2/6/16, 9:36:36 PM] Nick: I’m not accepting that [2/6/16, 9:36:37 PM] Nick: I’ve waited [2/6/16, 9:36:40 PM] Nick: I’ve been patient
This is the second site, 9 months of this same thing and its time I started this shitlist. I’ve done everything I can, every time I complain they do this same thing to shut me up until the next time with false promises and hoping I forget about it.
In 9 months, I’ve received only 1 report which took them almost a week to get to me and there was less than 100 links in the report. I showed this to a couple of SEOs and they said it looked like a couple hundred spent in links. It finally came to my realization that they just took my money, claimed to be doing stuff and had this elaborate system they were building for my site, when in reality little to nothing was done. I can send the report and the 2 websites (that haven’t even ranked in the top 100 once) to whichever mod approves this.
Heres all I have received from them:
11,884 words in blog posts done by them and 1 report with < 100 standard backlinks which other SEOs told me were worth a few hundred tops.
Here are the payments:
Code:
Jul 20, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX98375H6871112 -$750.00 $0.00 -$750.00 USD Jul 13, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX7470PV1857516 -$750.00 $0.00 -$750.00 USD Jul 6, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX5772GP252593H -$750.00 $0.00 -$750.00 USD Jun 29, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX3241BF139574Y -$750.00 $0.00 -$750.00 USD Jun 22, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX5793W3445301T -$750.00 $0.00 -$750.00 USD Jun 15, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX3748LR8061059 -$750.00 $0.00 -$750.00 USD Jun 8, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX6902JC912653X -$750.00 $0.00 -$750.00 USD Jun 1, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX19419K826251G -$750.00 $0.00 -$750.00 USD May 25, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX43468P580235W -$750.00 $0.00 -$750.00 USD May 18, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX782AH6344310 -$750.00 $0.00 -$750.00 USD May 11, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX758WL1338000 -$750.00 $0.00 -$750.00 USD May 4, 2015 Recurring Payment To Xtremerank Inc. Completed Details Recurring Payment To Xtremerank Inc. XXXX246MH548823H -$750.00 $0.00 -$750.00 USD
