Blookin
West Hills,#2Author of original report
Fri, August 26, 2011
I hope anyone who reads this can see for themselves and realize what Craig Hecker is all about. The lies never stop, even a year later. I have dropped it and and he keeps coming back for more. Of course he is going to talk about his reputation in this industry. I've explained before what happened and it is what it is. Karma will eventually bite this guy.
I repeat--no one told me about commission cuts until a month after the deal funded. I have records of it all.
Criag Hecker, CEO Rapid Capital Fun
Miami,#3REBUTTAL Owner of company
Fri, August 26, 2011
I am Craig Hecker, CEO and founder of Rapid Capital Funding, LLC, a direct funder of
merchant cash advances. Rapid Capital Funding has offices in Michigan and Florida and is one of Americas most trusted and reliable merchant cash advance providers. We have maintained an A
rating with the Better Business Bureau for close to four years. 80% of our
clients are repeat customers. Since 2007, RCF has been providing working capital solutions to all types of businesses nationwide. We do not now, nor have we ever, charged up front fees for our cash advance services. We have dedicated underwriting, in house funding and legal departments, on site customer service and pride ourselves on 100% customer satisfaction. We also have certain relationships with third parties representing our services in certain markets, all of whom have met and maintain the highest standards of professionalism and ethics.
In response to this post, I wish to inform the reader that it was written by a former third-party independent representative whose contract was terminated. In violation of Rapid Capitals policy against bait and switch sales tactics, Brian quoted non-approved rates to the merchant rates below the acceptable margin to Rapid Capital in context of the risk assessment (underwriting). In keeping with our 100% customer satisfaction policy, we offered, and Brian agreed, to take a lower commission
if we discounted the program so he could save face with the customer. Rapid reduced (and nearly eliminated) our margin on the transaction for the customers, and Brians benefit.
In light of this situation we have
revised our training and screening process for independent representatives.
Craig Hecker
Kristine Hernandez
miami,#4REBUTTAL Owner of company
Fri, February 11, 2011
Rapid Capital Funding is a well established merchant cash advance provider that prides itself on excellent customer service. This outside representitive sent in a file and sold a cost of money that was lower that our standard offering for that program. It is a standard policy that when a sales office has to slide on cost of money in order to sell a deal that we do what is called a 1/1 slide match. This means that if the sales partner had to slide 4 points to close the deal then commissions are slid by 2. This is a very standard policy in the merchant cash advance space and one that all direct funders use. We offered an explanation to this sales rep Brian Harris so that he understood.