- Report: #890671
Complaint Review: Rasmussen College - Tampa Florida
Reported By:
Sarah -
Spring Hill, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Rasmussen College
4042 Park Oaks Blvd, #100 Tampa, Florida, United States of America
Phone:
Web:
Tampa, Florida
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Rasmussen College Financial Aid Rip-off Tampa, Florida
I started college back in 2006, I went to a community college for 2 1/2 years and got no where. My mom influenced me to go to Rasmussen and I agreed, in a year I finally got my Associates degree in 2009. I took some time off to think about what career field I wanted to go into.
In the beginning of 2011 I decided to go back to college and get my Bachelors. I chose a different Rasmussen that was just built in Tampa because that was where I was living and the other one was too far to travel to.
When I signed up they put me in all online classes, I thought it was pricey for having just online studies and no face to face instructor time. They told me they didnt have any campus classes for my field (criminal justice). I sucked it up and agreed. From then on I had nothing but problems. The financial aid counselor was my worst nightmare. She not only was lazy she didnt do her job. I received V.A. Benefits and she never submitted my paperwork until the very last minute of the deadline which cost me a loss of a lot of money. I complained over 6 times and barely got any results.
They then got a new Financial Aid counselor and they never told me until I emailed them a question. I received emails stating that I no longer can receive a pell grant because I have been in school for 6 years. I found that absurd, but its a new law... not much I can do.
Now, I have always turned in my books since I have my mothers books. When I did this, I would receive credit and then a reimbursment of my fundings. Its been over 6 weeks since they told me they repackaged my loan and I still have not received any fundings. I emailed the Financial Aid Counselor today and he stated "you must send in the parental consent form for parent-student loans." I sent this to them twice and explained my parents will not be approved due to a recent bankruptcy and the fact that I am 24 I am more than capable of my own loans without my parents, since everything is already in my own name and my credit is more than okay.
He also stated that I wont receive any fundings due to the fact that I am not eligible to get the pell grant any longer and I will have to pay out of pocket. This blew my mind, the last time I spoke to this man he stated that upon graduation my out of pocket fee would be $1,200 or something along those lines. I said thats fine, now hes saying a bunch of additional fees and stuff? I am definitely suspicious.
Where is my money going? Where did my book credits go? I am only 6 months from graduating but I want answers and noone is there to give them to me, instead its a run-around. I will NEVER recommend this school to anyone. I would only say, run far away! Youll be cheaper going to a University and get actual education then you can going to Rasmussen.
In the beginning of 2011 I decided to go back to college and get my Bachelors. I chose a different Rasmussen that was just built in Tampa because that was where I was living and the other one was too far to travel to.
When I signed up they put me in all online classes, I thought it was pricey for having just online studies and no face to face instructor time. They told me they didnt have any campus classes for my field (criminal justice). I sucked it up and agreed. From then on I had nothing but problems. The financial aid counselor was my worst nightmare. She not only was lazy she didnt do her job. I received V.A. Benefits and she never submitted my paperwork until the very last minute of the deadline which cost me a loss of a lot of money. I complained over 6 times and barely got any results.
They then got a new Financial Aid counselor and they never told me until I emailed them a question. I received emails stating that I no longer can receive a pell grant because I have been in school for 6 years. I found that absurd, but its a new law... not much I can do.
Now, I have always turned in my books since I have my mothers books. When I did this, I would receive credit and then a reimbursment of my fundings. Its been over 6 weeks since they told me they repackaged my loan and I still have not received any fundings. I emailed the Financial Aid Counselor today and he stated "you must send in the parental consent form for parent-student loans." I sent this to them twice and explained my parents will not be approved due to a recent bankruptcy and the fact that I am 24 I am more than capable of my own loans without my parents, since everything is already in my own name and my credit is more than okay.
He also stated that I wont receive any fundings due to the fact that I am not eligible to get the pell grant any longer and I will have to pay out of pocket. This blew my mind, the last time I spoke to this man he stated that upon graduation my out of pocket fee would be $1,200 or something along those lines. I said thats fine, now hes saying a bunch of additional fees and stuff? I am definitely suspicious.
Where is my money going? Where did my book credits go? I am only 6 months from graduating but I want answers and noone is there to give them to me, instead its a run-around. I will NEVER recommend this school to anyone. I would only say, run far away! Youll be cheaper going to a University and get actual education then you can going to Rasmussen.
1 Updates & Rebuttals
SS
Tampa,Florida,
United States of America
Rasmussen College is willing to help
#2UPDATE Employee
Fri, June 01, 2012
Rasmussen College is willing to help
Hello we are very sorry to hear that you had this experience. Rasmussen College would be more than happy to look into this situation and rectify any issues. Please contact National Director of Student Financial Services Deb Murray at (701) 277-3889 who will be able to assist you.
