- Report: #262197
Complaint Review: Razoreye Media Group - Miami Florida
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Author Confirmed
Why?
Razoreye Media Group
8345 NW 66th Street, #9819 Miami, 33166-2626 Florida, U.S.A.
Phone:
305-671-3165
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Razoreye Media Group Unscrupulous helpers Ripoff Miami Florida
I signed up for 3 day trial of WEB DETECTIVE, a service for locating people and Email addresses. The person I was looking for did not show up on search.
I was communicating with Razoreye support to determine if I was processing request correctly. I also stated that another provider selected from their list was able to locate the person but requested $.95 to send an Email.
While waiting for a response I received a message confirming that my 3 day trial was renewed for a month at $39.95. When I called to reject the renewal I was told that I was notified via Email and if not cancelled, it was automatically renewed for $39.95 monthly. After examing the referenced Email it is not obvious
Recurring Amount: 39.95
Start Day: 2007-07-20
Frequency: Monthly
Duration: Indefinite
If it was a legitimate organization they would make the automatic renewal more obvious and accept cancellation when first time user misses the date by one day.
John
Camp Verde, Arizona
U.S.A.
I was communicating with Razoreye support to determine if I was processing request correctly. I also stated that another provider selected from their list was able to locate the person but requested $.95 to send an Email.
While waiting for a response I received a message confirming that my 3 day trial was renewed for a month at $39.95. When I called to reject the renewal I was told that I was notified via Email and if not cancelled, it was automatically renewed for $39.95 monthly. After examing the referenced Email it is not obvious
Recurring Amount: 39.95
Start Day: 2007-07-20
Frequency: Monthly
Duration: Indefinite
If it was a legitimate organization they would make the automatic renewal more obvious and accept cancellation when first time user misses the date by one day.
John
Camp Verde, Arizona
U.S.A.
