- Report: #1127754
Complaint Review: Ready Finacial Group - san ramon California
-
Author Not Confirmed
Why?
Ready Finacial Group
p o box 1966 san ramon, 94583 California, USA
Phone:
1-866-295-2460
Web:
www.readydebit.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ready Finacial Group Ready debit/Account Now/Bancorp Bank Blocked my account because of a card to card transfer to another card holder. san ramon California
A block was added to my account because of card to card transfers to another card holder.(my roommate) mI was asked to fax in a copy of my driver's license, ss.card, and a utility bill in my name. I faxed the paperwork in the same day, expecting a call back that never came. I called them and was told the fax wasnt visable to send another fax. I had my taxes deposited to this card and now have no way of using my hard earned money.
I sent another fax and was contacted again, but this time was given an email address to send the items to. I sent them by email and called to verify the email and was told risk management was out of the office until Monday. It's been over a week and still can't use my own money. Im very disappointed in this company. Netspend is probably the best for pre-paid debit services, any service is better then Ready Debit. I keep my fingers crossed to get my account reopened tomorrow.
1 Updates & Rebuttals
AccountNow
San Ramon,California,
We'd like to help.
#2UPDATE Employee
Tue, June 24, 2014
Dear Gina D,
I am sorry to hear you had an issue with your account. If your issue is unresolved or if you have any additional questions, we would like to help. Unfortunately we cannot discuss your personal account information in a public forum. Can you please send us an email at [email protected] referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.
Sincerely,
GF
AccountNow
