I was using www.readyflowers.com for a couple of years, it was fine until this particular order. I order flower as a gift to my parents, they were not delivered for two weeks after the delivery date I asked. I contacted to the cuss stoner service via e-mail, it was a slow response but I had a response saying the florist didn't has eye the flower that I order so they change the local florist and deliver there flower with upgraded quality, I was waiting to see my flower was delivered. Another two weeks past, flower was not delivered. I kept contact to the customer service, no reply for two months now. I finally canceled the order, but no response, no money back. No explanation for things bad service. I want to get my money back, They obviously took my money with No service Or communication. This is a crime.