MY COMPUTER STARTED HAVING A POP UP FROM MY "SECURITY TOOL" TELLING ME I HAD VIRUSES AND THAT I HAD TO PAY $49.95 TO RESTORE MY COMPUTER. AFTER TWO WEEKS OF NOT USING THE COMPUTER I DECIDED I HAD BETTER PAY FOR THE SECURITY TOOL "ANTI VIRUS" PROTECTION SO THAT MY SERVICES WOULD RESUME BACK TO NORMAL, SINCE THERE WAS A "30 DAY GUARANTEE". WELL AFTER TWO WEEKS I NOTICED THAT THERE WERE STILL PROBLEMS ON MY COMPUTER SO I EMAILED REAL GOLD SOFT THRU MY SECURITY PROGRAM (ON 3 OCCASIONS) TO RECEIVE THE MONEY BACK GUARANTEE. THEY NEVER GOT BACK TO ME, SO I WAS FORCED TO FILE A CHARGE BACK TODAY WITH MY BANK. WHILE ON THE PHONE WITH MY BANK, I LOOKED UP REAL GOLD SOFT ON A GOOGLE SEARCH, I NOTICED THAT OTHER PEOPLE WERE RIPPED OFF AS WELL BY THEIR VIRUS. THIS COMPANY IS SO UNETHICAL!!!!