Karuna
Lincoln,#2Consumer Comment
Sun, July 29, 2018
Did a lot of research on above ground pools before I ended up purchasing from these guys. In their site, they talk about having vinyl comparable to what the military uses for their rubber boats. They also claim that it is easy to install.
Upon receiving the pool, the pipes were misfabricated by inches, making the installation very difficult as well has causing a rip in the vinyl. The pool was very flimsy and poorly fabricated. The pipes had multiple holes that were misdrilled and then taped with duct tape to cover the holes.
Further, they sold me a wide mouth skimmer that needed extra hardware from the store just to install it. The sales guy, Simon Lecree, then told me that he doesn't recommend consumers buy the skimmer. Then, why do they sell it and why didn't they email me that I should bypass the skimmer?
The sales guy told me to pack everyting up and then he will setup a RMA and shipping. Then, I never heard from them again. Nice. Thanks a lot EZ pools. I have a piece of garbage taking up my garage now.
Please dont buy from them. Look for another product
Walter D
La Jolla,#3Author of original report
Thu, January 26, 2012
Instead of facing or addressing the issue, you try and blame my complaint on someone else. I would expect nothing more. I did not would not use my real name because I have read stuff about you...being a criminal, making threats.....no. Nice try but fail. You make bad pools. I just saw that you are being sued for megabucks by a Mitchell aquatic club and others because the pool you made them failed and washed out two businesses besides.
How no one has not been killed in one of your pools is beyond me. Now do your famous act of lying, disappearing and reappearing
EZ Pool Products Inc
Laguna Niguel,#4REBUTTAL Owner of company
Thu, January 19, 2012
This "rip off report" was not written by an EZ Pool customer. It was written by Woody Bryant owner/operator of Arthur's Pools - an online competitor of EZ Pool Products. His "complaint style" is not to be believed as it is just another example of his online smear campaign against us. He can not compete with our ability, quality, reputation and/or products as he is only a tiny online retailer of leftover pools from China, Korea, Brazil and where ever he can get his product. We have found his "attacks" on the internet in a variety of forms.
Please Note: EZ Pool Products has, at the writing of this, over 135 valid customer testimonies, pictures and videos posted online. Showcasing the variety of portable swimming pools we have produced, installed and enjoyed for over 6 years throughout the world. You can view them at http://www.reallyezpools.com/ezpoolfamily/Album/Pick_a_Year_to_View.html.
Thank you for your time and we apologize that you had to witness Woody's ugly attacks.
Fadia Lawrence
EZ Pool Products, Inc.
[email protected]