- Report: #476529
Complaint Review: Realtytrade - Orlando Florida
-
Author Confirmed
Why?
Realtytrade
14 E Washington St.,Suite 300B Orlando, 32801 Florida, U.S.A.
Phone:
800-420-9865
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Realtytrade, Ed Burke Paid $895 for them to sell timeshare. After 6 months get refund if the don't. They didn't Orlando Florida
October 2008 I signed with them to sell my Ormond Beach condo. Paid them $895.00 which was to be refunded.
I received no email offers.
After 6 months I tried to contact them. I have email tickets to prove how many. They would call me back at odd hours to where I wouldn't usually be available.
When I returned calls they were never available stating different hours they worked each time. Usually when I would be sleeping.
They owe me the refund and I was told they would contact me at the end of six months in case I wanted to renew or receive refund. They did not!
Allison
Oak Ridge, Tennessee
U.S.A.
I received no email offers.
After 6 months I tried to contact them. I have email tickets to prove how many. They would call me back at odd hours to where I wouldn't usually be available.
When I returned calls they were never available stating different hours they worked each time. Usually when I would be sleeping.
They owe me the refund and I was told they would contact me at the end of six months in case I wanted to renew or receive refund. They did not!
Allison
Oak Ridge, Tennessee
U.S.A.
1 Updates & Rebuttals
RT Escalated Claims
Orlando,Florida,
USA
100 % Client Satisfaction
#2
Sat, September 05, 2009
We strive for 100% client
satisfaction. If you are not 100% satisfied, please email <<[email protected]>> to speak
with a dedicated customer service representative. All complaints will be
handled professionally and quickly. By filing reports with this site and
other similar sites, as well as the Attorney General, it minimizes the chances
that you will receive 100% of your money back, due to the use of additional
resources to settle a claim.
The details of our refund policy are outlined in the Realty Trade Marketing and
Advertising agreement, that we have our clients sign. It is NOT a guarantee to
SELL the property, but rather a guarantee to generate offers and interest on
your property. There are instances and circumstances that occur in which we are
unable to generate an offer for a property due to market saturation or
presenting a property that does not create interest on our network. If
this happens with your property, please contact us at this email address:
<<[email protected]>>
and we will address your concerns properly and issue a refund according to the
terms and conditions of the marketing agreement.
With over 18,000 clients, there are occasional issues that may arise, as with
any large organization, but we do everything within our power to satisfy all
clients.
Again, please email <<[email protected]>>
with your grievance and addressed professionally and quickly.
Thank you for your cooperation.
RealtyTrade Customer Care
We strive for 100% client
satisfaction. If you are not 100% satisfied, please email <<[email protected]>> to speak
with a dedicated customer service representative. All complaints will be
handled professionally and quickly. By filing reports with this site and
other similar sites, as well as the Attorney General, it minimizes the chances
that you will receive 100% of your money back, due to the use of additional
resources to settle a claim.
The details of our refund policy are outlined in the Realty Trade Marketing and
Advertising agreement, that we have our clients sign. It is NOT a guarantee to
SELL the property, but rather a guarantee to generate offers and interest on
your property. There are instances and circumstances that occur in which we are
unable to generate an offer for a property due to market saturation or
presenting a property that does not create interest on our network. If
this happens with your property, please contact us at this email address:
<<[email protected]>>
and we will address your concerns properly and issue a refund according to the
terms and conditions of the marketing agreement.
With over 18,000 clients, there are occasional issues that may arise, as with
any large organization, but we do everything within our power to satisfy all
clients.
Again, please email <<[email protected]>>
with your grievance and addressed professionally and quickly.
Thank you for your cooperation.
RealtyTrade Customer Care
