After taking remote control of computer, agent attempted to create panic about thousands of system issues and that I may have a virus. Agent said my system was about to crash, that there was a problem with the Microsoft Built-in Administrator, that I needed to take my computer for repair. After the remote session was done, my computer was not functional. I did a System Restore, then my computer was fully functional again. The purpose and goal of the REIMAGE agent was to get me to pay for a repair program that was not necessary. Agent's name was Mark, #17168