- Report: #1330982
Complaint Review: reimage.com - Internet
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Author Not Confirmed
Why?
reimage.com
Internet, USA
Phone:
18666820647
Web:
Reimage.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
reimage.com Upclick.softtechies.com,u;click.com,sofware.informer.com [email protected] solidtech.com reimageplus.com they collected 3 payments on one day for product that they did not apply or finish reimage for computer did nothing for my pc and erased some of my good programs and wont refund my $79 even though the tech said "you have 30 days to use product and if not satisfied you can get complete refund" Internet
I downloaded Reimage.com from web. was advised to do this by Microsoft site. the download made 2 collections of money from me one for $32. and one for $19.99 no download then another download and scanned my pc and promised to fix all of problems (unable to installe Windows SP! SP2 Jave.
Their report said I had loads of problems but need to pay $79 to get resolved. I paid then the tech on telephone asked for my password to pc and had techs working on my pc remotely all night. He said they would not only clean pc out but would download all updates and sp1 and sp2 and pc would be just like NEW again. He said "You have 30 days to use Reimage and if not satisfid you get full refund" he gave me phone number for refunds which was bogus
Next day pc not only had NO SP1 SP2 it deleted some of the updates I already had in it.
the printer would not print and other problems were not resoved. I asked for money back I had used Pay Pal
for all payments I finally got back $32 from cleverbridge and $19.99 from upclick I did not use any products
but they wont refund my $79 email from rep Ted.S is attached I have disputed with pay pal
teds email:
Good morning,
I have accessed your file this morning.
There is nothing there that would show why you would
seem a bit peeved. It normally takes up to six hours for
a computer to be cleaned.
I do see you were refunded the $19.95 however there
will not be any refund on the tech work. The job was done
and you may go ahead and sue us.
Have a wonderful day.
Ted
Ted Stewart
Customer service Specialist
| Helen | ||
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Kingston NY
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