- Report: #1484374
Complaint Review: Reliable Heating and Airconditioning Kennesaw Georgia - Kennesaw Georgia
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Author Confirmed
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Reliable Heating and Airconditioning Kennesaw Georgia
1305 Chastain Rd, Suite 500 Kennesaw, 30144 Georgia, United States
Web:
https://reliableair.com/
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Reliable Heating and Airconditioning, Kennesaw, Georgia Service call to repair AC unit Kennesaw Georgia
We HAD been using this company several times in the past, including installing a complete HVAC unit, but NEVER AGAIN. Had one of our 4 AC units quit working. The guy came out and within 10 minutes found that the capacitor was shot.
He put one in and charged $314 plus $90 for the service call. I don't mind paying for the service call but when I look up the part on the internet, it was $18-25!!!!!!!!!! $314 to take 10 minutes to put in a $20 part???? OUTRAGEOUS.
I left two messages for a call back.....NOTHING. i wrote a letter to the owner....NOTHING. This company stinks!!!!!!!!!!!
1 Updates & Rebuttals
Rich
marietta,Georgia,
United States
Reliable Made It Right
#2Author of original report
Tue, September 03, 2019
After filing some reviews, complaining about the above charges, their service mgr called me and made things right. He reduced the charge to an acceptable and hoped I would stay a customer. I agreed.
