- Report: #403022
Complaint Review: Reliable Remodeler - Beaverton Oregon
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Author Confirmed
Why?
Reliable Remodeler
9305 SW Nimbus Ave, Beaverton, 97008 Oregon, U.S.A.
Phone:
503-574-3372
Web:
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Reliable Remodeler Lead Referral Service Is A Rip-Off For Contractors Beaverton Oregon
I am a reputable licensed contractor. I have used other lead referral services (Service Magic, Bob Villas Renovation Experts) with ok to good success. I have been hounded by Reliable Remodelers to try them..so I signed up.
The process and the "leads" have been a joke. In fact, my best guess is its a total scam. First off you have to respond to "accept" a lead. Response to that takes a day or two (gee that defeats the concept of a fresh lead") . Next the lead info comes...I have had about 9 leads (paid about $500)...every single one was worthless. In fact I have documented 2 leads where folks did not even own the house, 1 lead where the owner just wanted an estimate on how much so he could see if his insurance policy was adequate, and the very last lead was for a basement remodel..when I called here is what was said "we don't have a basement, and I have not idea what remodeling you are talking about..we are not doing anything to our house" .
Ok, so the pattern of garbage info is very clear...I have emailed/called the company. When you speak to the reps, it becomes clear you have been ripped off. I spoke to a "manager" named Chris Camp. He was rude, refused to refund my money, double talked me, and basically blew me off. When I said I was going to file a complaint/take legal action, he said "knock yourself out".
This is a boiler room scam operation ..be ware. I would not do business with them. If fact, I should have done a little research before I signed up..they have other complaints against them for the same issues. This is way beyond an occasional set of information being wrong..its useless fraudulent information they charge top $ for, and then when you bring it to their attention, they tell you to stick it up your a**. The other lead referral services I have used are pretty good...and when you do have a problem, they have a customer service department that seems to really care about their product..they apologize, give you a credit, issue you new leads at no charge, etc.
STAY AWAY FROM THIS COMPANY RELIABLE REMODELERS....Don't use their lead referral service !!!!
Golden gate
Castro Valley, California
U.S.A.
The process and the "leads" have been a joke. In fact, my best guess is its a total scam. First off you have to respond to "accept" a lead. Response to that takes a day or two (gee that defeats the concept of a fresh lead") . Next the lead info comes...I have had about 9 leads (paid about $500)...every single one was worthless. In fact I have documented 2 leads where folks did not even own the house, 1 lead where the owner just wanted an estimate on how much so he could see if his insurance policy was adequate, and the very last lead was for a basement remodel..when I called here is what was said "we don't have a basement, and I have not idea what remodeling you are talking about..we are not doing anything to our house" .
Ok, so the pattern of garbage info is very clear...I have emailed/called the company. When you speak to the reps, it becomes clear you have been ripped off. I spoke to a "manager" named Chris Camp. He was rude, refused to refund my money, double talked me, and basically blew me off. When I said I was going to file a complaint/take legal action, he said "knock yourself out".
This is a boiler room scam operation ..be ware. I would not do business with them. If fact, I should have done a little research before I signed up..they have other complaints against them for the same issues. This is way beyond an occasional set of information being wrong..its useless fraudulent information they charge top $ for, and then when you bring it to their attention, they tell you to stick it up your a**. The other lead referral services I have used are pretty good...and when you do have a problem, they have a customer service department that seems to really care about their product..they apologize, give you a credit, issue you new leads at no charge, etc.
STAY AWAY FROM THIS COMPANY RELIABLE REMODELERS....Don't use their lead referral service !!!!
Golden gate
Castro Valley, California
U.S.A.
