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  • Report:  #1093954

Complaint Review: Relogulf - Dubai

Reported By:
MAQ - Dubai,
Submitted:
Updated:

Relogulf
Dubai, USA
Web:
N/A
Categories:
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Thank you for sharing your horror stories about ReloGulf - I too have fallen victim to this scam and have filed a report with DED on the email addresses provided.

My items were collected by ReloGulf on May 8th 2013 in Dubai and placed in to storage in their warehouse. On Oct 3rd 2013, I arranged for my items to be delivered to my apartment in Dubai and there were 16 items missing! These were large items like a bed mattress, fridge, washing machine, 3 piece sofa set, etc. At first, Relogulf refused to accept responsibility, but when I produced a signed copy of the pick-up note which showed all the items had in fact been picked up by them, they managed to find 12 items after 5 days. When these were delivered, the guys who delivered neither unpacked nor assembled the items.
 
I still have 4 items missing and one of them is a very expensive rug whilst the other items have left my bedroom suite incomplete. In addition I also incurred a hotel stay of 5 nights as I had no bed to sleep on! I have informed Neil Price that he needs to find my items or settle up and pay the 5 day hotel bill - surprise, surprise no response.
 
I have written, called and sent SMS messages to Neil but he has not responded and from what I have read that is standard operating procedure. On the one accassion I spoke to him, I told him that his radio silence only makes matter worse but clearly he hasn't learnt. From reading the many online forums, there are a host of complaints against this company and its so called Directors and Staff.
 
I'm happy to join any class action aginst the company and will also advise the forum when I raise a case against them here in Dubai.

 



1 Updates & Rebuttals

Jado0002

Dubai,
Alabama,
Same awful experience with relogulf

#2Consumer Comment

Sun, October 27, 2013

MAQ have suffered the same experience, am in contact with a lawyer as been waiting since April this year for for our goods to ship.  I finally managed to locate the offices, I can tell you in a private message what is happening. These guys are crooks and what they have done is beyond unprofessional. 

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