- Report: #1352943
Complaint Review: RENEW DERMA - SANTA ANA California
Reported By:
Genevieve de Gennaro -
Scottsdale, Arizona, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
RENEW DERMA
P.O. BOX24567 SANTA ANA, 92799 California, USA
Phone:
877-499-4405
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
RENEW DERMA VERVE CLEANSE SCAMMED WITH "TRIAL OFFER" SANTA ANA California
I was prompted to "try" anew line of skin cream, along with eye serum.
The trial was supposed to be only $13.93.
When I received my statement, I found out they had charged $87.47, TWICE. Upon calling to inquire, I was told that the trial was only valid for 14 days, and you had to call and cancel if you did not want to proceed. That clause was conveniently hidden at time of order. I think it's a major scam, as he creams are really nothing to write home about. I have started a dispute through Chase and I am hoping that this will be resolved satisfactorily. I do not approve of these shoddy practices and can't imagine it will build strong customer loyalty. They might be able to catch a few gullible individuals as myself but I can't see them gathering a strong customer base.
