- Report: #1065748
Complaint Review: Rent A Center - Baltimore Maryland
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Rent A Center
5122 Sinclair Ln Baltimore, Maryland, USA
Phone:
410-488-3200
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Rent A Center Rent A Center sold me a bedbug infested Ashley bed Baltimore Maryland
Hello. I am experiencing a living nightmare everyday. Due to purchasing a bed from Rent A Center, that's infested with bed bugs. I contacted the store manager, he filed a claim with their claims department. The Rep from the claims dept denied the claim. I initiated a contract for the bed the second week of January 2013. The bed was delivered three days afterwards. Some time around May, I began itching a lot. I assumed I was allergic to something and left it at that. Then I was bitten a few times and assume it was mosquito bite. The third week of June 2013 is when I physically saw a bedbug on my bed. My significant other immediately took the entire bed apart. Wow what a horrible discovery; bedbugs was living inside of the wood, in between the slats opening. Every since then I have been mentally and physically traumatized behind this ordeal. The sad thing about this situation is: I paid for the bed via RAC 90 day same as cash. I don't have money to purchase a new bed and mattress set. RAC refuse to reimburse me in any shape, form, or fashion. What a hell of a loss. They can not get away with ripping me off. Therefore legal action will be sought. I hope and pray that no one has to experience this tragedy.
2 Updates & Rebuttals
Amber
Elyria TWP,Ohio,
Me Too!!
#2Consumer Comment
Sun, September 15, 2013
I am also having the same problem except it was a sectional that was infested by this nasty bug!!!! They also denied my claim and i too have hired an attorney. Dont let them keep doing this to people fight them all the way and best of luck to you and your family :( I know it isnt easy but you too will get through this as well as us !!
Robert
Mobile,Alabama,
I work at RAC...
#3UPDATE Employee
Wed, July 10, 2013
Hi – I work at RAC and we know that bed bugs are a very serious matter and not an issue that we take lightly at all. Please let your friend know that our Customer Care Team is always available to talk and help at 1-800-422-8186. They can investigate this issue in greater depth for your friend and see how they might best be able to help. Thank you.
