- Report: #840172
Complaint Review: RENT A CENTER - BELL California
Reported By:
Marker -
BELL, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
RENT A CENTER
FLORENCE N WILCOX BELL, 90201 California, United States of America
Phone:
323/312/1311
Web:
Categories:
Business Rating:
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RENT A CENTER GAVE ME MY FINALL PAYOFF DATE, ON A DAY THEY ARE REGULARLY CLOSED BELL, California
Took out a fridge from rent a center and trying to pay it off within the three months. On 2/8/2012 I called in so I can pay 1/2 of what was left of my payoff. It was about 160.00. After the transaction was complete, I explained how I would come in on the 12th, to pay off the other half. they said that was fine.
So here I come on the 12th to pay it off, and I find the store is closed. So I call first thing in the morning on Monday. I tell the person who answered the phone I need to pay off my bill. He gives me a total of 380... I tell hm no, it was only 80.00. He says its a day late. I tell him I tried paying it yesterday, but you guys wer closed. His answer was "IT'S NOT MY PROBLEM". Really?! It's not your problem that you guys gave me my payoff date on a day you guys know your closed.
Here it is 2/16/12, and all ive gotten from corporate office is some one will call me back. From the store manager to the district manager will call me, BUT NO CALLS. Ive called 2/13/2012, 2/14/2012 two times, 2/15/2012two times, and today 2/16/2012, ive only called once, and I will call again in a few hours.
MARKER BELL,CA.
So here I come on the 12th to pay it off, and I find the store is closed. So I call first thing in the morning on Monday. I tell the person who answered the phone I need to pay off my bill. He gives me a total of 380... I tell hm no, it was only 80.00. He says its a day late. I tell him I tried paying it yesterday, but you guys wer closed. His answer was "IT'S NOT MY PROBLEM". Really?! It's not your problem that you guys gave me my payoff date on a day you guys know your closed.
Here it is 2/16/12, and all ive gotten from corporate office is some one will call me back. From the store manager to the district manager will call me, BUT NO CALLS. Ive called 2/13/2012, 2/14/2012 two times, 2/15/2012two times, and today 2/16/2012, ive only called once, and I will call again in a few hours.
MARKER BELL,CA.
