- Report: #932607
Complaint Review: Rent A Center - urbana Ohio
Reported By:
Anon -
urbana, Ohio, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Rent A Center
215 Lippencott Lane urbana, 43078 Ohio, United States of America
Phone:
9376537373
Web:
www.rentacenter.com
Categories:
Business Rating:
(0)
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Rent A Center RAC Store Manager Swears at child urbana, Ohio
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While at one point this store was decent to deal with unforesceen circumstances came up and true colors shined though. The tactics of the store have shown to fall under harrassment and border line breaking an entering. The store manager will swear at young children and swear at her customers while on their property. She threatens acts of violence and jail while children are in hearing distance. She also will check to see if a door is unlocked and will open it with out asking or an adult at the door. The entire store will use personal cell phones for business and make agreements via text messaging but never relay the message then deny it ever happen to gain advantages over the customers. I highly recommend that consumers avoid this store. From what I have read it seems the company as a whole needs avoided. Holly Johnson store manager and her employees have no compassion for people or ethics past what RAC has taught them and that doesn't say much.
2 Updates & Rebuttals
Anon
urbana,Ohio,
United States of America
Response to RAC
#2Author of original report
Wed, August 29, 2012
As I highly doubt this will be read I will make the phone call again tomorrow. I was told by that customer care team that I had to show proof of my accusations. No matter what I will broadcast via every online media outlet my story and experiences with RAC. I have posted this to the RAC facebook also.
RAChelp
USAI work at RAC...
#3UPDATE Employee
Mon, August 27, 2012
Hi - I work at Rent-A-Center and Im sorry to hear about the treatment youve experienced. Its absolutely against our policy to use threats or undue pressure when attempting to collect merchandise or payments. What youve described should certainly be reported and if you would please call our Customer Care team at 1-800-422-8186, theyll escalate the issue to your stores district manager who can help address the situation. Thanks!
