- Report: #477377
Complaint Review: Rent A List - New York New York
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Author Confirmed
Why?
Rent A List
603 Old Stage Road, Main Bldg. Saugerties, New York 12477 New York, 12477 New York, U.S.A.
Phone:
845-247 2565
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Rent A List Rent a List = Scammers New York New York
Recently ordered emial campaign for around 50$ from www.rent-a-list.com
This company claims that it blast your ad to N amount of their subscribers of the specific niche you choose.
I've chosen Email campaign to 1000 users and they (somehow) guarantee not less than 500 click to your website. So their promo email click-thru rate is not less than 50% ("wow")
Well, I've received 530 clicks but not a single sale despite I know that my Conversion rate is not less than 1% (must've been not less than 5 sales)
Checked my Hostgator AW statistics and it showed that IPs of the visitors was plainly sequent and the time between visits was equal almost all the time. It's obvious that these visitors were bot or something alike.
I absolutely unsatisfied with their services and was going to ask for a refund. It took me 5 times to get to them. Neither of 3 emails was answered and no one was picking up the phone call.
Then when I cached them on the phone at last very rude women spoke to me saying that there I should not even be thinking about the refund since they provided me visitors.
What a stupid scam, stay away from this company or they will rip you off as well.
Thanks for listening
Irshkur
Leeds
United Kingdom
This company claims that it blast your ad to N amount of their subscribers of the specific niche you choose.
I've chosen Email campaign to 1000 users and they (somehow) guarantee not less than 500 click to your website. So their promo email click-thru rate is not less than 50% ("wow")
Well, I've received 530 clicks but not a single sale despite I know that my Conversion rate is not less than 1% (must've been not less than 5 sales)
Checked my Hostgator AW statistics and it showed that IPs of the visitors was plainly sequent and the time between visits was equal almost all the time. It's obvious that these visitors were bot or something alike.
I absolutely unsatisfied with their services and was going to ask for a refund. It took me 5 times to get to them. Neither of 3 emails was answered and no one was picking up the phone call.
Then when I cached them on the phone at last very rude women spoke to me saying that there I should not even be thinking about the refund since they provided me visitors.
What a stupid scam, stay away from this company or they will rip you off as well.
Thanks for listening
Irshkur
Leeds
United Kingdom
1 Updates & Rebuttals
Patricia Walker
Saugerties,New York,
U.S.A.
Rent-A-List Complaint By Irshkur is completely false and added lies on Irshkur's actual post.
#2UPDATE Employee
Fri, August 07, 2009
Hello, I usually don't go on and post rebuttals to posts like this but this is completely out of hand. We are a company that has been doing business online for over 11 years. We have phone support and live chat support during business hours, and fast email support. I remember speaking with this person on the phone early this morning. Before I even finished greeting him, he started in a very abrupt in crude manner. All he had to say was, "@#$%^ I want a refund". I asked him if he could provide me with a user name so that I can pull up his advertiser account. He would not give any information, his name, username, etc.. I could not help this person, if he was not willing to give me any of his account details. He kept cursing at me and then hung up the phone. As a customer care policy, we provide refunds. At the same time, we have also fired many clients who are cluless and extremely difficult to work with. I can provide Print Screen copy of this person's stats -- If only I knew who he was. I checked our customer list for "Irshkur" and came up with nothing. Irshkur (or whatever your name is) - If you had successful business where you put your sweat and blood in to it -- every day, you wouldn't do such a 'cawordly' thing like this -- lies. Sincerely, Patricia Walker Customer Service Multiple Stream Media http://www.rent-a-list.com (845) 247 2565 Office hours Mon to Fri 9:00AM to 5:00PM
