- Report: #1046776
Complaint Review: RentalCars.com - Internet
-
Author Not Confirmed
Why?
RentalCars.com
Internet, United States of America
Phone:
+441618366739
Web:
http://www.rentalcars.com/
Categories:
Business Rating:
(0)
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RentalCars.com Priceline Pre-paid for a car rental but was not issued a car Internet
I prepaid for a car with rentalcars.com (150usd). When I went to their supplier (Dollar Car Rental in Dubai Airport), the supplier would not issue me the car. When I was at the car rental station, they promised a refund, but now they changed their mind and decided to keep the money.
In the terms and conditions it states that they need a "Mastercard or Visa Credit Card" for the payment of the security deposit. (1) I provided the first card - but some error occurred (connection or other).
(2) I then proceeded to provide another Mastercard, but they refused to try it since it was not "embosed". (3) I then even offered my companion Credit Card (which is embosed) but they refused to use it since the booking is under my name. When I requested to change the booking name, they doubled the price.
I finally offered cash - but that too was not acceptable to them.
In the terms and conditions it states that they need a "Mastercard or Visa Credit Card" for the payment of the security deposit. (1) I provided the first card - but some error occurred (connection or other).
(2) I then proceeded to provide another Mastercard, but they refused to try it since it was not "embosed". (3) I then even offered my companion Credit Card (which is embosed) but they refused to use it since the booking is under my name. When I requested to change the booking name, they doubled the price.
I finally offered cash - but that too was not acceptable to them.
