Beth
Vancouver,#2Consumer Suggestion
Sun, April 09, 2006
I work in the multi-family (apartment) industry and have actually used Rent.com as an advertiser as well as to find my own apartments when I moved out of state. I also have had my parents use rent.com when they needed to find an apartment. Rent.com has always come through with their payments. However, YOUR LANDLORD MUST CONFIRM YOUR MOVE IN DATE AND RENTAL AMOUNT for them to process your reward. You should follow up with your leasing agent or manager of your complex to find out why they did not confirm your move in. Rent.com charges a pretty high fee to the landlord when you move in, so a lot of unethical landlords will try to manipulate the system to avoid paying. Also, be sure that you identified rent.com as your source on your first visit to the property... failure to do so is a reason for the landlord to deny your reward dollars. Hope this helps, and good luck!