- Report: #1228024
Complaint Review: Renuvaderm - Internet
Reported By:
Jennifer -
hattiesburg, Mississippi, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Renuvaderm
Internet, USA
Web:
renuvadermskin.com
Categories:
Business Rating:
(0)
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Renuvaderm Don't Fall For Their Facebook Scam Santa Anna California
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One day on Facebook, I saw an add for a free sample. Unlike other such samples, nothing was noted about subscribing long-term to a product. Rather, it stated you would pay for your sample, and noted that most ultimately purchased the product. I received the cream in the mail. It was very greasy. I tried using it, but it was so greasy that even a small amount resulted in a very unattractive greasy appearance. Within the package, nothing noted that I had subscribed or indicating that I had 15 days before I would be billed 94.99 for this very small cream. Given that I did not know that I was being charged 94.99, I didn't return the cream and left it on the shelf. I then had bronchitis and didn't check my card that week. When I felt better, I logged on to the credit card to check my statement and found I now had two charges for 94.99 each. I contacted them. they didn't deny that nothing was noted about it being a subscription. Moreover, they would not take back the original and tried to instead sell me more cream. I am sending back my second cream, as they will not take back the first one. I am very upset and have contacted my credit card to investigate this as fraud; and I will also be contacting the Better Business Bureau, etc. these is deceptive and unfair trade practices, especially given that they did include something in the package they shipped a note about other products they were wanting to sell.
