- Report: #839256
Complaint Review: Resortcom.com - Internet
Reported By:
RP -
Glendale, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Resortcom.com
Internet, United States of America
Phone:
866-226-4169
Web:
www.resortcom.com
Categories:
Business Rating:
(0)
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Resortcom.com Charges inflated late charges on Playa Grande maintenance fees $65 for 14 days late. Would not budget kept putting me on hold and coming back to say "You signed a Contract: Internet
I was 14 days late on my maintenance fee and they charged me $65. I tried to reason with them and told them that there is normally a 30 day grace period. She said that it was only 9 days. I told her that was a ridiculous and she "Well you signed the contract" I asked her if there was any chance to lower late fees and she put me on hold and came back and said "No - you signed a contract".
Everytime I asked a question she would either say "You signed the contract" or "I will have to ask my supervisor" Then she would come back on the phone and say that her supervisor said we signed the contract, so pay the $65 late charge.
So by the end of the year I would have almost $1000 in late fees. 10% every month of the balance.
Maintenance fees go up every year. They started at $350 and now are almost $700 a year.
Late charges of $65 for being 14 days late is unreal and a told rip off.
Everytime I asked a question she would either say "You signed the contract" or "I will have to ask my supervisor" Then she would come back on the phone and say that her supervisor said we signed the contract, so pay the $65 late charge.
So by the end of the year I would have almost $1000 in late fees. 10% every month of the balance.
Maintenance fees go up every year. They started at $350 and now are almost $700 a year.
Late charges of $65 for being 14 days late is unreal and a told rip off.
1 Updates & Rebuttals
IsabellaP
Miami,Florida,
United States of America
Playa Grande Scam
#2Consumer Suggestion
Thu, February 21, 2013
Playa grande is actually one of the most fraudulent timeshare companies in Mexico, just google "playa grande scam" and you'll see you're not the only one in this situation. Best you can do by now is cancelling your contract, i know a company called Mexican Timeashare Solutions that can give you a free consultation on your matter, you should contact them to see what you can do, this is their website:
http://www.timesharescam.com/
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