Complaint Review: Retrofeet.com - Decatur Georgia

To whom it may concern. Retrofeet as explained in the first response, is a tiny computer room operating out of Stratford, CT. The room consists of One customer service rep. The site creator has over 477 unanswered emails which are sent to his home email address at [email protected] when I came to retrofeet, there were over 788 emails, the majority of them were deleted, with no intent of answering. To be honest, Yes! Retrofeet is a FRAUDULENT SCAM site that does just enough for the public to keep the site going. The majority of the "Fake Carbon Copied" sneakers and etc. are made by cheap fabrics and he buys them from a factory. But that's neither here or there. I can tell you this. Your calls go unanswered because There is no "CALL CENTER". as Omar has said in his own words. "Man, I'm constantly replacing", referring to employees. Usually 2 employees at a time in a little tiny computer room in Stratford, CT, Your calls are answered by ONE so called business phone, which is actually a house phone. So do the math people. One Customer service rep from 10am - 5pm, and over hundreds of calls. from 5-9pm there is also one rep. this is why there really is no operating online Chat help! As for refunds. Reps are told to tell all customers, Their account has been credited (lie)by retrofeet and they will have file a chargeback with their banks or credit card companies, and tell them theirs a credit that's not showing up on the statement and they'd like to file a chargeback or reversal. Don't believe the hype! He's not going to and has no intention on refunding you. What he will do is offer you to select another "FAKE" product to be shipped. The answer once again is to contact the Connecticut Attorney General Richard Blumenthal, and He will eventually shut the non credible fraudulent site. So get on the job, you know how that goes, the more complaints the more it's looked at as a serious issue. you can contact Blumenthal by emailing: [email protected] Good Luck on your Refunds.

To whom it may concern. Retrofeet as explained in the first response, is a tiny computer room operating out of Stratford, CT. The room consists of One customer service rep. The site creator has over 477 unanswered emails which are sent to his home email address at [email protected] when I came to retrofeet, there were over 788 emails, the majority of them were deleted, with no intent of answering. To be honest, Yes! Retrofeet is a FRAUDULENT SCAM site that does just enough for the public to keep the site going. The majority of the "Fake Carbon Copied" sneakers and etc. are made by cheap fabrics and he buys them from a factory. But that's neither here or there. I can tell you this. Your calls go unanswered because There is no "CALL CENTER". as Omar has said in his own words. "Man, I'm constantly replacing", referring to employees. Usually 2 employees at a time in a little tiny computer room in Stratford, CT, Your calls are answered by ONE so called business phone, which is actually a house phone. So do the math people. One Customer service rep from 10am - 5pm, and over hundreds of calls. from 5-9pm there is also one rep. this is why there really is no operating online Chat help! As for refunds. Reps are told to tell all customers, Their account has been credited (lie)by retrofeet and they will have file a chargeback with their banks or credit card companies, and tell them theirs a credit that's not showing up on the statement and they'd like to file a chargeback or reversal. Don't believe the hype! He's not going to and has no intention on refunding you. What he will do is offer you to select another "FAKE" product to be shipped. The answer once again is to contact the Connecticut Attorney General Richard Blumenthal, and He will eventually shut the non credible fraudulent site. So get on the job, you know how that goes, the more complaints the more it's looked at as a serious issue. you can contact Blumenthal by emailing: [email protected] Good Luck on your Refunds.

To whom it may concern. Retrofeet as explained in the first response, is a tiny computer room operating out of Stratford, CT. The room consists of One customer service rep. The site creator has over 477 unanswered emails which are sent to his home email address at [email protected] when I came to retrofeet, there were over 788 emails, the majority of them were deleted, with no intent of answering. To be honest, Yes! Retrofeet is a FRAUDULENT SCAM site that does just enough for the public to keep the site going. The majority of the "Fake Carbon Copied" sneakers and etc. are made by cheap fabrics and he buys them from a factory. But that's neither here or there. I can tell you this. Your calls go unanswered because There is no "CALL CENTER". as Omar has said in his own words. "Man, I'm constantly replacing", referring to employees. Usually 2 employees at a time in a little tiny computer room in Stratford, CT, Your calls are answered by ONE so called business phone, which is actually a house phone. So do the math people. One Customer service rep from 10am - 5pm, and over hundreds of calls. from 5-9pm there is also one rep. this is why there really is no operating online Chat help! As for refunds. Reps are told to tell all customers, Their account has been credited (lie)by retrofeet and they will have file a chargeback with their banks or credit card companies, and tell them theirs a credit that's not showing up on the statement and they'd like to file a chargeback or reversal. Don't believe the hype! He's not going to and has no intention on refunding you. What he will do is offer you to select another "FAKE" product to be shipped. The answer once again is to contact the Connecticut Attorney General Richard Blumenthal, and He will eventually shut the non credible fraudulent site. So get on the job, you know how that goes, the more complaints the more it's looked at as a serious issue. you can contact Blumenthal by emailing: [email protected] Good Luck on your Refunds.