I just was checking on my bank account 3/31 for a recuring health insurance payment and saw this pending payment $88.10 for Ultzen coffee!!! I have not ordered coffee. Right beneath that is another pending charge for $88.10 for Garcinia pill. I have not ordered any pills either. I started to search and saw 2 charges on 3/2 for the same amounts and again 1 was for coffee and the other for some skin cream.
I called my bank and they said I either needed to call the company and or file a dispute. I called the company. I simply said I have never ordered coffee? He said I signed up for a free trial and I said free means free. When I signed up for the one it offered the second, the eye cream for free. I never use eye cream. He said I agreed to Terms and conditions which said that it is only free for 14 day trial. If I dont return then I get charged for it. I said then where is my product and you have charged me twice within one month. I declared no one uses that much product in 1 month. I asked, "why does this come up as coffee and some pill if it is skin cream?" He said because they sell health and beauty. I said that each product is different listed and let him know how shady this is. I told him to cancel and refund my money now. He said he will cancel today's charges but not the original ones. I said you will cancel all of them because I will be calling the Attorney General. He said that if I want today's charges cancelled I am agreeing not to call the Attorney General and file a complaint. I said, "I am not agreeing to any such thing." I told him he cannot extort an agreement denying me of my freedom of speech. He was very argumentative and I said I agree to nothing but I will be contacting the Attorney General and hung up. Low and behold within minutes I saw that the pending charges were immediately being reversed but the original ones were not. I will be pursuing this. All in all there was $377. missing from my account.