My seller stores
Port Angeles,#2REBUTTAL Owner of company
Wed, March 24, 2010
Mike from delimonkey.com was 100% of with the software and the price as well. He wanted specific requirements in what I DID NOT CHARGE FOR. I simply sold the software to him and he knows it will do what he needs it to do better then any cart on the market.
We did NO custom work for mike at all and after his millions of calls I got tired of replying to the same thing over and over again. He simply did not know how to make it work for his products so fo rhim to say it was missing modules is simply false.
No we dont refund software or any module creations. This guy wanted more and more and I simply told him as soon as we can get a quote for him on his needs then I will be happy to quote him and do the work.
The software is open source except a couple of files to protect our license and he knew this from day one. It is for single domain use only and not multiple.
The fact that this guy thinks I am going to change the name of this software is simply ignorant
It did not take 2 weeks to fix anything, this guy made lists of things and suggestions that he wanted to see in the program. (a wish list) I dont and wont respond to all emails I get and if I was hiding and if I was going to steal money and rip off people. DONT SIGN THE AGREEMENT and agree to all the terms explained IN DETAIL. and then you have no problem.
Bottom line is There is NO missing modules and NO issues with this guy other then his product required more work and he was not willing to pay any more for work needed and he wanted to go to magneto software instead.
The fact that this site does not post any good about actions (we paid everyone back in this site) and the idiots that complained here do not report that here now do they.
I dont care about the report site here displaying negative things about me individually in case anyone was wondering it is a company and I am the person they contact so with this said, I guess it is me who is the target instead of company.
I see alot of bullcrap posts about complaints that have NO RELATION to the issues at all.
Why dont people who complain just tell he truth and not make up 50% truth and the other...well a bold face lie.
I could change my name and number and emails and software but WHY I am not this person who is ripping people off. Slow yes a little due to certain issues but here is list for Mike at delimonkey.com of truths:
Yes he emailed me and I did not return all of them as there were way way to many and his phone calls were back to back to back so of course I wont reply.
Yes what he calls a fix was for his specific product line (food menu) it was not a flaw in system, simply put he needed more work on it period.
Shannon was paid back in full 100% so she has NO valid reason to even talk
report me to IC3 will do no good i make everyone sign an agreement and layout all things and times are all estimated. He did not leave much out as he claims because really i avoided his many many many calls because even though I would clearly reply in detail. he simply was not satisfied that it would cost more money. Besides every report here except mikes cause we did no work for him we only sold the software, were paid back PERIOD so no valid reasons for additional filings or IC3 complaints.
Anyway Mike good luck and hope you find a cart that will work for you the way you need it.