Complaint Review: Riddle Builders - Monroe Louisiana

Since you admitted that you and your employees opened the house and garage before 11-30-09 without any notice by phone call, email, text or in any other way. There is no telling how many people went in and out of both the house and garage. Even you said that at least one prospective tenant went inside the house and left a note as to such before our move out date and that they got in
through the back door. All doors were locked upon our leaving, and 2 were even chained. Since we were not in the house for over
a week, and the footprints in the back carpet were fresh, I am not responsible for those marks on the back room carpet. There
were several stains that kept coming back from the previous tenants that we have had cleaned a couple times. Even you
admitted that there was only one stain in the Master Bedroom other than the water damage. I have also told you many times
about the water coming into the back of the house, which you delayed fixing the problem resulting in a further rotted threshold and also water damage that was along the back of the house that was not repaired correctly the first time from before I moved in.

You also said that you knew that you were going to have to replace the carpet in the Master Bedroom since the plumbing leak you neglected for so long was the cause of the mold, bacteria growth and stains in the closet, and bedroom. In speaking of the plumbing problem, I reported this first in August, and the repairs were still not complete or even close at move out in November. We were all ill while living in the house over the last month or more. Since you were insistent that there was no plumbing issue and that there was no
need to repair the leak for quite some time. (I can go back and get exact dates should that become necessary.) The plumber that
finally came many weeks later left the toilet across the bathroom with an open sewage pipe for several more weeks. In addition to this, the wall was left open and full of mold remaining untreated. You told Carol to use a blower on the bathroom and closet walls blowing the mold throughout the bathroom, bedroom, and vents that were shared through the rest of the house. This left the bathroom uninhabitable and the closet unuseable. Yet these and other inconveniences have never been considered nor deducted from the rent, as we paid rent to rent the entire house, not just parts of the house. The last tenants were your daughters and their many roommates.

If you will remember, you forgot the date that we had agreed for me to move in, and the house had not been cleaned, nor the garage or back shed. Your daughter still had many boxes and a lot of things in the house that I boxed and brought to you at the office including dishes, clothes, books, make-up, hygiene products, Tupperware, memorabilia, a cooler, wine bottles and food in the fridge, decorative items, etc. The miscellaneous box in the garage that you referred to was hers along with the  vanity that we, upon your suggestion moved into the house to use ather than let sit and ruin in the garage. We also cleaned the vanity inside and out. Them, their roommates, and other prior tenants had belongings in the garage and shed that you joked about. You mentioned that you knew the belongings would be in the way and you would have removed. Among these things were the papasan chair, desk, bed, mattress and box springs, old shower doors, old blinds, curtain rods, strung Christmas lights, crutches, boxes of miscellaneous, etc. You and I had many conversations in regard to the garage items and the shed needing to be cleaned out. I asked if you would mind if I cleaned items
out of the shed rather than your employees, and you said that if I did, you would pay me on the side to do that and that would be
a help to you since you had them busy on other jobs. I did in fact clean some of the old wood and items out of the shed and yet was never credited for any of that either.

On several occasions, you and I discussed with the fact that some small improvements to the house would be reimbursed. We agreed
that I was to be compensated for these repairs. While these were all fairly minor repairs, they were still uncompensated. Among
the repairs were:
replaced faucet in master bath:

$35
replaced kitchen faucet: $45
replaced thermostat:

$65
replaced house locks: $130 plus taxes
replaced seals

by doors: $25
sealed holes throughout house: $30
latches

added to garage: $15
repairing the heater that you refused to

repair for several days during last winter: $600
Due to you

breaking into the garage, our lawnmower is now missing. I bought

it for $419 plus taxes and $45 for the key start that was added

and taxes.

We also lost our trampoline due to storm damages on 9-12-09 caused by tree limbs falling on it. I had mentioned these to you several
times since many other limbs and branches had fallen on the house during every other rainstorm. Your employees removed this
before 11-30-09 being the last date on the lease. This was never replaced by you or your insurance company. The replacement cost
of a trampoline is $427.99 at Wal-Mart. I believe that at this point this is enough to well cover the amount of then"replacement" of the carpet that was not solely damaged by my family. I believe that at this point the total of losses that I have incurred due to repairs to the home and your neglect total $1836.99 being $1086.99 above the $750. you have incurred due to my family and past tenants as well as your neglect of a serious plumbing problem. I have not even begun to mention the many items that I lost due to the water damage in the closet.

There are many more instances of inconvenience to me and my family that I have not mentioned. I feel I am being more than fair in stopping here. Attached are some of the many pictures I have from the above mentioned items. You can mail a check for the remainder to me for the remaining $1046.99 to settle this matter at:
Drive
Monroe, LA

71203

Thanks,

Holly


--- On

Mon, 12/14/09, riddlefly

<his [email protected]> wrote:


From:

riddlefly <his [email protected]>
Subject:

Filhoil
To: my [email protected]
Date: Monday, December

14, 2009, 12:59 PM

Holly;

when we last talked I told you to go view the damage to the carpet the next day because I needed to tear it out soon.  I believe that was the day you were to finalize moving out, and ya'll did return.  I never heard from you and we determined those stains were beyond
cleaning.  I'm sure you would agree.  The carpet in those two rooms had only been through one tenant before you and that was not very long.  In fact the stains I referred to as "shoe tracks" I believe were very recent.    The front rooms were a little older and had stains that were not from you but the back two were damaged beyond cleanability so we replaced them.  Ihaven't got the labor bill yet but estimating my cost to be right at $750.00 and that only includes material cost for 1/2 needed since I had some in stock. (used about 34 yards I had)  we were able to reuse the pad.

Also, the carport store room still had a large quantity of items left for us to haul out;
included- refrigerator (not working), desk, box of miscellaneous, engine parts, fishing gear, several other miscellaneous items.

My costs for the above items well exceed what we held as a damage deposit.  In spite of my rights to all costs to cover damages, I will only retain your deposit to defray my costs.

Robert