- Report: #317889
Complaint Review: RIDEGEAR.COM - Santa Cruz California
-
Author Confirmed
Why?
RIDEGEAR.COM
121 DuBois St Santa Cruz, 95060 California, U.S.A.
Phone:
800-515-1380
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RIDEGEAR.COM DO NOT ORDER FROM THESE CROOKS DONT ANSWER PHONES TAKE MONEY AND DONT SHIP IN STOCK MEANS NOTHING! Santa Cruz California
Ordered a jacket from them that said "In Stock, Ready to Ship", so I wanted the jacket before the weekend and it was Tuesday so I put a "Rush Ship" on the item and paid extra.
After getting no confirmation of shipping for 2 days I called, and called, and called. Over 5 hours on hold and after 4 emails to customer service....NOTHING!
In the meantime I did some research to find out that the majority of this companies feedback was negative on Epinions so I started to get upset.
I called and tricked their phone system, said I was interested in buying new products. So after 40 minutes of being on hold I got Jessica. Jessica said I had to wait another 5-10 days for the product, she then told me that the product was in stock, just not in "their stock"! Unbelievable.
DO NOT BUY FROM THESE CROOKS! THEY ARE SCAMMERS!
Jeff
Lakewood, Colorado
U.S.A.
After getting no confirmation of shipping for 2 days I called, and called, and called. Over 5 hours on hold and after 4 emails to customer service....NOTHING!
In the meantime I did some research to find out that the majority of this companies feedback was negative on Epinions so I started to get upset.
I called and tricked their phone system, said I was interested in buying new products. So after 40 minutes of being on hold I got Jessica. Jessica said I had to wait another 5-10 days for the product, she then told me that the product was in stock, just not in "their stock"! Unbelievable.
DO NOT BUY FROM THESE CROOKS! THEY ARE SCAMMERS!
Jeff
Lakewood, Colorado
U.S.A.
