- Report: #1246429
Complaint Review: ridgid - Nationwide
Reported By:
paul tile guy -
victoria, Minnesota, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
ridgid
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ridgid tile guy used 4 ridgid tools I am 0 for 4 usa Nationwide
I am a professional tile setter with 36 years experience. I own 4 RIDGID brand tool. all poor proformers.
the worst was the battery life of the lithium ion batteries, the ones that have life time warrernty. I regesterd for the warrenty and less then year later the battery went out. homedepot and ridgid said I did not have warrenty? I fought it for while then gave up and bought a Makita drill set.
The RIDGID tile saw was worse. $1000.00 plus dollars HOMEPOT. the lazer went out first. then the 1 of 5 circuit breakers failed and so after much confusion from Plymouth mn HOMDEPOT and RIDGID they Finally sent me to There "Authorized" dealer repair company. it was in the getto of north minneapolis, a old gas station with electric motors laying every where. I spoke with owner an d he said it would take weeks to get parts from RIDGID. and it would still be the cheap plastic crap that failed in the first place. He offered a metal toggle switch and I was out the door in 3 days for 30 bucks.
the saw has proved to be poorly made, the water feed has metal splitter that clogs(I drilled it out and put in cleanout screw) the handles to tighted motor and blade angle stripped out, the handle to move motor head fell off. plus I knew it was heavy but I assumed that would mean it was built better, I was wrong.
the Ridgid Multi tool, the oscilating tool for cuttung in small spaces, very underpowered. and the cord started pulling out right away.
the $450.00 somewhat portable table saw was and is poorly made. but I have had it for 7 to 8 years. but the last straw was the plastic gears on the metal threads for moving up and down "stripped out".
Do not buy RIDGID.
