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  • Report:  #333123

Complaint Review: Ristuccia Arena - Wilmington Massachusetts

Reported By:
- Boston, Massachusetts,
Submitted:
Updated:

Ristuccia Arena
190 Main St. Wilmington, 01887 Massachusetts, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Rotundo Enterprises (Bob Rotundo) who managers the Ristuccia Arena in Wilmington, MA. charges the highest price around for ice time to the Figure Skaters and then shaves the ice down to about 1" and tell the skaters to "skate around the holes" If one of these kids get hurt hitting the cement under the ice or ruins their skates (which in some cases cost over $1000.00) I am sure due to the way these children are being treated by him and Arlene Reidy the operating owner of Ristuccia Arena that neither of them will take responsibility.

I hope figure skaters stop going to Ristuccia Arena as well as hockey players, from our experiences with these 2 people the care and concern for the children IS NOT there all they want is the parents money. There are other rinks around which charge much lower prices the only thing going for Ristuccia Arean is that the Bruins sometimes practice there. If that is what you want to pay for then you are a fool Bob Rotundo ripes you off and says he didn't do anything wrong it must have been something you did.

Arlene Reidy got control of the rink for the Wilmington Youth and is charging people prices WAY BEYOND the cost to run and keep up the rink she is banking on the Wilmington people and anyone who wants to skate there. The money she makes is hidden in a way that the I.R.S. will not find out how much she is profitting from something that was provided for the Wilmington youth.

Blah blah

Boston, Massachusetts

U.S.A.


3 Updates & Rebuttals

qwerty123

Alabama,
Just an employee?

#2General Comment

Wed, August 20, 2014

Arlene Ready claims to be "just an employee?"

 "I am not an operating owner of Ristuccia Arena. I am just an employee."

Hmmm, so being just an employee wouldn't give you any authority regarding what happens in the rink and who uses the ice? Would that be correct Arlene?


Arlene Reidy

Plymouth,
Massachusetts,
U.S.A.
I'm Arlene Reidy

#3UPDATE Employee

Thu, December 04, 2008

The rules for rebuttal require no false statements. I wish that rule was honored for the accusation. I am not an operating owner of Ristuccia Arena. I am just an employee. I do not set rates nor do I have control over rates for ice skating at Ristuccia Arena. I'm the person who mails the contracts and the bills for Ristuccia Arena. I don't collect the money. I don't even work at the facility. I telecommute from 70 miles away. I can't see the ice surface nor am I aware of problems with it unless it involves cancellation or credits. The IRS knows about every penny I make. If anyone googles my name, those terrible statements appear. Isn't slander still illegal?


Wfsc

Wilmington,
Massachusetts,
U.S.A.
The Truth.....

#4Consumer Comment

Mon, August 11, 2008

In reponse to Blah-blah....Ristuccia Memorial Arena was re-surfacing the ice over a one-week period during the month of May due to compressor issues which was beyond the control of the persons listed. The ice was not purposely shaven down, as insinuated by the complaintant. Fortunately, we were still able to run our learn to skate program without incident. It was, however, necessary for figure skaters to skate on a less than perfect ice surface. This is not unusual for any skater to endure. In fact, this happens more frequently at other ice facilities. The complaintant should have mentioned her/his experiences at other facilities including roofs that were caving in. Ice costs are expensive everywhere and we cannot vouch that this is the most expensive rink around. We are a non-profit based organization and are charged non-profit rates for ice time. Our rates to our learn to skate participants are proportionate to other learn to skate programs in the area. Bob Rotondo has been extremely patient and considerate of our financial difficulties and has been more than willing to work with us to facilitate and keep a program alive in the Wilmington area. Arlene Reidy and Wilmington Arena Authority, Inc. has graciously made donations for our ice shows and reduced our test session ice costs. For someone to make false accusations in such a public forum for a one-time incident is incredibly petty. Unfortunately, people tend to make minor issues into personal vendettas, instead of looking at the overall broader picture. We can attest that the facility and ice surface is normally kept in pristine condition. Wilmington Figure Skating Club has been skating at the Ristuccia Memorial Arena since it's existence and has no intentions on going elsewhere. The Bruins skate there, why shouldn't anyone? Wilmington Figure Skating Club, Inc.

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