- Report: #173455
Complaint Review: Riverside Metro Auto Group - Riverside Honda - Riverside California
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Riverside Metro Auto Group - Riverside Honda
8330 Indiana Ave Riverside, 92504 California, U.S.A.
Phone:
951-688 -9420
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Riverside Metro Auto Group - Riverside Honda ripoff Automobile service dealer service Unnecessary service unnecessary repair adjust rear brakes false recommendations Riverside California
I brought my daughter's 1999 Honda Civic to the service department of Riverside Honda to have her transmission flushed and refilled. When picking up the vehicle, I received the invoice (which was fair) and was shown a list of servicing/repair recommendations for the vehicle printed on the invoice.
Among the recommendations was "Adjust Rear Brakes." I asked the service rep if there wasn't some mistake since all brake shoes are self-adjusting for at least the last 20 years. He claimed they weren't self-adjusting.
When I got home, I checked my service manual, which of course shows that the brakes are self-adjusting. While I certainly didn't pay for any of their recommended repairs, I feel sorry for the person who pays for such "repairs."
Tracy
Riverside, California
U.S.A.
Among the recommendations was "Adjust Rear Brakes." I asked the service rep if there wasn't some mistake since all brake shoes are self-adjusting for at least the last 20 years. He claimed they weren't self-adjusting.
When I got home, I checked my service manual, which of course shows that the brakes are self-adjusting. While I certainly didn't pay for any of their recommended repairs, I feel sorry for the person who pays for such "repairs."
Tracy
Riverside, California
U.S.A.
3 Updates & Rebuttals
Brian
RIVERSIDE,California,
U.S.A.
Greetings
#2Consumer Suggestion
Tue, March 28, 2006
Self adjusting is correct, but the adjustments for your brake system is mechanical. The adjustment mechanism does require adjustment. Also, are you sure that they were not reccommending that you change out your brake pads? Those are not good for 20 years. Your not a mechanic, and are correct in assuming that dealers attempt to get more money off people, but they suggest things that they notice and what is in the Service Notices that Honda sends out.
Brian
RIVERSIDE,California,
U.S.A.
Greetings
#3Consumer Suggestion
Tue, March 28, 2006
Self adjusting is correct, but the adjustments for your brake system is mechanical. The adjustment mechanism does require adjustment. Also, are you sure that they were not reccommending that you change out your brake pads? Those are not good for 20 years. Your not a mechanic, and are correct in assuming that dealers attempt to get more money off people, but they suggest things that they notice and what is in the Service Notices that Honda sends out.
Brian
RIVERSIDE,California,
U.S.A.
Greetings
#4Consumer Suggestion
Tue, March 28, 2006
Self adjusting is correct, but the adjustments for your brake system is mechanical. The adjustment mechanism does require adjustment. Also, are you sure that they were not reccommending that you change out your brake pads? Those are not good for 20 years. Your not a mechanic, and are correct in assuming that dealers attempt to get more money off people, but they suggest things that they notice and what is in the Service Notices that Honda sends out.
