We visited Hilton Head SC in November 2013 at which time we were approached by The Coral Resorts to listen to one of their presentations. We met with McKinley Green, one of the sales reps there who promised to sell our existing time share, which never happened. He also stated that we would be getting a letter in January to rent our timeshare with them every year because they have a golfing event held in Hilton Head April of every year and accommodations are popular for the golfers. He said our unit would rent for approximately $2000.00. When we didn't receive a letter, I of course called. I was unable to every reach McKinley, and he never returned my calls. Customer services stated they didn't know anything about any golfing event, but gave me the name of the agency used for renting our unit. I contacted that agency, spent another $250 to "list" my unit, but of course we were never contacted again. I have made several phone calls to get the sales rep to speak with us, but he will not. I have left several messages for their attorney who drew up the papers to call us, but he won't call us either. Coral Resorts Hilton Head is dishonest, disgusting and without any integrity. They steal people's livelyhood and take their money without regard for the stealing that they are doing. I contacted Coral Resorts customer service again and complained that I didn't want to pay until I spoke with someone and the girl said "they don't want to talk to you", "it doesn't matter what they promised you, you aren't going to get it", then she said that if we don't pay them by 12/31/14, they are putting us in foreclosure. We have worked very hard for excellent credit so this is very upsetting. Just totally dishonest people stealing from hardworking people. We need help with this problem.
Barbann, New Milford, CT
Austin Aaronson, Esq.
Longwood,#2Consumer Suggestion
Thu, January 22, 2015
The grievance expressed here reflects a very common problem that continues to frustrate many timeshare owners. Often promises are made during the sales process verbally and in glossy literature touting the opulent surroundings and accommodations in exotic locations throughout the world. However, when you finally book and travel to whatever site may be available - if anything at all - you find yourself in something less appealing. The prices that you pay annually could easily have bought you a four star resort with unlimited resort destination options. When you complain about it to the resort developer, you are directed to read the fine print in the contract full of disclaimers and waivers that purport to justify this bait and switch. What's worse, there doesn't seem to be any way out.
You owe it to yourself to obtain sound, competent legal representation by counsel with over twenty-five years experience in contract litigation. You will be made aware of your rights in addressing the situation with professionalism and integrity. In many cases we can obtain a legal rescission of the contract so as to get you out from under that oppressive lifelong timeshare obligation. At the very least, there often exist good faith legal grounds to warrant a formal dispute invoking federal consumer law to protect your credit with the national bureaus. We'll be happy to discuss your rights free of charge at 407-644-1336. You may also visit our website at http://www.aaronsonlawgroup.com.