- Report: #564801
Complaint Review: Robertson's Pools - lower Mound Texas
Reported By:
Dave -
flower mound, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Robertson's Pools
lower Mound, 75028 Texas, United States of America
Phone:
2143173121
Web:
http://www.robertsonpools.net/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Robertson's Pools Ok, till they get their last check... lower Mound, Texas
The fellow named Eddie (214) 317-3121,said that I would receive a water statement indicating the 30 K + gallons filled into the pool after resurfacing so that I could take this document to the city of Flower Mound to pay for the water and ot have the usage be computed as part of my normal bil.. Eddie and the initial salesman said this multiple times pre contract sign, but have not delivered.
Also, after the pool was resurfaced, Robertson's left a very specific document of steps to follow. Their document indicated to fill the pool. But the problem was that the drain covers in the deep end were not installed, and also the necessary acid wash was not completed. We filled the pool per directions, but next day they had to drain it to do the acid wash. WTF??
We initially got three estimates Leslie, BMC, and also Robertson's. Not sure who of these is the better rip off artist.
Good Luck next in line.
-dd
Also, after the pool was resurfaced, Robertson's left a very specific document of steps to follow. Their document indicated to fill the pool. But the problem was that the drain covers in the deep end were not installed, and also the necessary acid wash was not completed. We filled the pool per directions, but next day they had to drain it to do the acid wash. WTF??
We initially got three estimates Leslie, BMC, and also Robertson's. Not sure who of these is the better rip off artist.
Good Luck next in line.
-dd
1 Updates & Rebuttals
joe-consumer
flower mound,Texas,
United States of America
ok cooling off
#2Author of original report
Sat, February 06, 2010
Well in retrospect I have to say the pool really does look fabulous. I would recommend Robertson's if you are going to get any work on your pool done.
We just hit a couple communication hiccups which on reflection are not that big of a deal.
-dd
